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Vernon Auto Group

(6,776 reviews)
Visit Vernon Auto Group
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 39 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (940) 227-4268 (940) 227-4268
Used (940) 227-4402 (940) 227-4402
Service (940) 227-4823 (940) 227-4823

Reviews

(6,776 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vernon Auto Group from DealerRater.

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Fast and easy

No haggle, no hassle over the price. Best pricing on new vehicles in the area. Decide what you want, give some info over the phone, then drive in, sign the paperwork and in minutes not hours drive away in your new vehicle. Car buying made as easy as possible. Everyone is friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

Kyle Echols

I spoke with Kyle Echols and really enjoyed my experience. He helped with every question I had. Such a big help and I will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Thank you, Cissy!

Kyle Echols

Kyle Echols took great care of me. He answered all questions and made sure I was satisfied. I will definitely be back in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Thank you, Devin

Great Service

My interactions were very positive! These guys are great. Everything went smoothly. Delivery and purchasing were easy. I had no complaints. Would buy from them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!

Loving Family

Vernon Auto Group was the best dealership I have ever dealt with . When I called the sales department Andrea Bodine answers the phone in a positive way that makes you feel like family . She worked hard to find me the truck I wanted and then put me behind the wheel at price that was reasonable and affordable . Thank you Andria for the excellent service you provided .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

Good buying experience

Website was easy to navigate, to find vehicle with all of the options we wanted. Live quote was easy to view, Morgan answered questions quickly. They were able to offer a fair price for our trade-in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

Great experience!

Best car buying experience we have hever had. No pressure or hassle and no other dealership could beat the deal we got. We looked for 2 months and you gave us the best deal. Everyone at the dealership was friendly and helpful. Thanks for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!

2014 F150

Overall the transaction went well. Customer service was a little less than expected when I arrived at he dealership. We stood around and were not kept up to date on the process. Once the salesman had tracked down the check that was sent overnight it was all good. Until that point, I felt like they did not believe we were going to purchase the vehicle. Overall, Steve did a great job of working with my travel schedule and arranged for me to inspect the vehicle on a Sunday that they were not open.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!

Highly satisfied!

Salesman Rodney was recommended by a friend. I contacted him about a truck I had seen online. He immediately replied and made the entire experience fast and easy. This was my first time buying a vehicle which was pretty nerve wrecking but Rodney and other sales associates were readily available to assist me with any questions or concerns I had. I highly recommend Vernon auto group for your next purchase!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!

My new 2019Chevy 3500 Dually

I called and talked to Rodney about a new truck told him what I had trade in wise and he found my truck got it delivered prepped cleaned and the staff took care of me I like and appreciate the no haggle dealing I don’t all day for a salesman to go back n forth with a manger I’ll shop here again and will reference people looking to do the same

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.