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Vernon Auto Group

(6,776 reviews)
Visit Vernon Auto Group
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 39 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (940) 227-4268 (940) 227-4268
Used (940) 227-4402 (940) 227-4402
Service (940) 227-4823 (940) 227-4823

Reviews

(6,776 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vernon Auto Group from DealerRater.

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Great Service.

I had a great experience I wasn't able to go all the way to Vernon but I did all my stuff through the phone n the person that helped me did a great job. He was available at all times, he answerd all my questions , and if I didn't understand something he would explain everything . He does a great job at what he does he was super friendly and he is great at coustimour service. He made it even easier for us when we went to pic up the pickup, we live 4 hours away but he helped us and we only had to drive 2:30, he's just simply amazing:)!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Lorena for your awesome response to Vernon Auto Group! We are ecstatic that you would share your experience with everyone! We appreciate your feedback and your business. Let us know in the future if we can help you!

Great easy deal

Thank you for a long distance sale that was easier than buying locally and I buy once a year or so I have had plenty of experience locally

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Brad for your awesome response to Vernon Auto Group! We are ecstatic that you would share your experience with everyone! We appreciate your feedback and your business. Let us know in the future if we can help you!

Awesome!

My experience was great, the staff was friendly. Great service! I was well taken care of. Definitely will be returning! Thanks again for your help, you are an awesome salesman!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us your feedback. We like to know how are customer's feel about Vernon Auto Group. Let us know if we can help with anything in the future.

Great Experience!!!!

We came here looking to trade in our older Explorer and purchase a new truck. Having never bought from a dealership before, I was NOT looking forward to it! We worked with Randall Winship and he made our experience wonderful from start to finish. He was very kind and knowledgeable and patient with us while asking question after question. He truly went above and beyond to help us get what we were looking for. We would recommend everybody to come to Vernon Auto Group and work with Randall. He wasn't pushy in any way and really made our experience pleasant. Thanks Randall! We are loving the new Truck :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great response! We are happy to hear that you received a good experience with us! Let us know if we can help in the future.

Great place

Nick Ware did a great job on my truck from sending pics to getting a good deal. All was done over the phone, only an hour there to test drive and sign papers. I'll be buying here again. Kay Lynn in finance dept. was great to deal with to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great response! We are happy to hear that you received a good experience with us! Let us know if we can help in the future.

Great service! Great price!

Chase was great! I will definitely be a repeat customer for future vehicle purchases. The customer service was great, trouble free, friendly, and swift. The price well surpassed all competitors. Thank you for the great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great response! We are happy to hear that you received a good experience with us! Let us know if we can help in the future.

2014 dodge

We are Enjoying the truck we appreciate your help chase thank you so much for helping us get in to a new ride thanks again Cary Joe and carriage carrington

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Ms. White for your awesome response to Vernon Auto Group! We are ecstatic that you would share your experience with everyone! We appreciate your feedback and your business. Let us know in the future if we can help you!

d. rowan

Great dealership,This was the first time I puschased a vehicle on-line.was easy,the truk I bought was exactly as thye on-line pictures. The salesman that helped me (Dieter Brannon) waqs greatHe returned my numerous calls promply.and answered all my questions .I got a very good deal on the truck I purchased,I I made a 140 mi round trip for the vehicle because the price was that much lower than my local dealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us your feedback. We like to know how are customer's feel about Vernon Auto Group. Let us know if we can help with anything in the future.

New Car

Great car buying experience. Easy, fast, right price. That's why we are repeat customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for giving us your feedback. We like to know how are customer's feel about Vernon Auto Group. Let us know if we can help with anything in the future.

fast and friendly

i have purchased last two pickups with Vernon auto and both were easy to deal with and very friendly salesmen, would recommend to all my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us your feedback. We like to know how are customer's feel about Vernon Auto Group. Let us know if we can help with anything in the future.