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Reviews

Average Ratings

3.0
5 lifetime reviews.
  • Best Mazda Dealership in Hampton Roads

    I bought my first car from Cavalier Mazda couple days ago. The car buying experience was great. When my family and I walked in for the first time,...


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    I bought my first car from Cavalier Mazda couple days ago. The car buying experience was great. When my family and I walked in for the first time, we were greeted with warm welcome. Everyone I came in contact with were very nice, professional and I did not feel any pressure at all. I knew what I wanted, I told them and they did not try to talk me into buying something else. Michael Barrett and Mark Self helped me get through the negotiation easily. Both of them were very friendly and knowledgeable in their job expertise. Mark Baillio, the financial manager, helped me get through the legal paperwork. He explained every aspect of the paperwork in detail. When I did not understand something, he would break it down so even a elementary kids could understand. My car was ready when I picked it up. Overall, I highly recommend everyone to stop by and give them a chance to earn your business.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Not Trustworthy in my opinion.

    we found a car when we initially went there and the car was had a check engine light on and we asked for them to fix it and they said they were go...


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    we found a car when we initially went there and the car was had a check engine light on and we asked for them to fix it and they said they were gonna call us back when it was fixed we made them an offer on and then found out that the car is not worth any more than $3500. we were still waiting on the offer off from the dealership and they decided to post it online without notifying us for $5500 .so needless to say that I will never be doing business with this facility ever

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Fantastic Experience!

    I was not looking forward to the process of buying a new car. I think it can be too time consuming and I wonder where I'm being taking advantage o...

    Dealer Response

    Hi there, We are happy to hear that Phil was able to make your time with us easy and enjoyable. Thank you for the positive review and please com...


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    I was not looking forward to the process of buying a new car. I think it can be too time consuming and I wonder where I'm being taking advantage of. My fears were completely put to rest when I was dealing with Phil at Cavalier Mazda. I found the exact car online and came from out of town to pick it up. They had the car and paperwork ready and I was out of the dealership in 20 minutes. The customer service was fantastic and I couldn't be more pleased with my purchase. HIGHLY recommend them!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi there, We are happy to hear that Phil was able to make your time with us easy and enjoyable. Thank you for the positive review and please come see us again. - Cavalier Mazda


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  • Satisfied in Virginia Beach

    I have been dealing with Cavalier Mazda for my services on my Saturn since the Saturn Dealer closed after the 2008 Recession. The excellent Custom...

    Dealer Response

    Hi Ed, Thank you for taking the time to write this five star review. We were happy to assist you! - Cavalier Mazda


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    I have been dealing with Cavalier Mazda for my services on my Saturn since the Saturn Dealer closed after the 2008 Recession. The excellent Customer Service caused me to want to continue my relationship by buying a new Mazda in 2014. The whole purchasing process was smooth and these folks went out of their way for me. Thank you!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Ed, Thank you for taking the time to write this five star review. We were happy to assist you! - Cavalier Mazda


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  • Review of Cavalier Mazda

    Probably my best experience at a car dealer in my 63 years, nothing negative at all, from the internet rep to the salesman to the business manager...

    Dealer Response

    Hey Jeff, Thanks for sharing your experience at Cavalier Mazda. We really appreciate it! Come see us again if you need anything. - Cavalier Mazda


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    Probably my best experience at a car dealer in my 63 years, nothing negative at all, from the internet rep to the salesman to the business manager (get this guy an updated computer!). Great.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hey Jeff, Thanks for sharing your experience at Cavalier Mazda. We really appreciate it! Come see us again if you need anything. - Cavalier Mazda


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