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Chantilly Auto Sales

(92 reviews)
(703) 687-9880 (703) 687-9880

Reviews

(92 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chantilly Auto Sales from DealerRater.

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They have multiple vehicles advertised online, tried to reach them via phone and email with no response from either!! Drove an hour and 20 minutes to them, doors were locked with no one in sight. Went to the business next do where I was told they went out of business a week ago. Take the listings offline and remove your business from search!!!

They have multiple vehicles advertised online, tried to reach them via phone and email with no response from either!! Drove an hour and 20 minutes to them, doors were locked with no one in sight. Went to the business next do where I was told they went out of business a week ago. Take the listings offline and remove your business from search!!!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I bought a car from them April 2026. 3 Months later they have yet to produce the title!! Now no one will answer!

I bought a car from them April 2026. 3 Months later they have yet to produce the title!! Now no one will answer!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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These guys flood the market search tools with vehicles that have long been sold, and with prices that do not align with current market rates, thus skewing future and current sales. It's also impossible to reach them via phone.

These guys flood the market search tools with vehicles that have long been sold, and with prices that do not align with current market rates, thus skewing future and current sales. It's also impossible to reach them via phone.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I sent them questions about the car I was interested in...and they didn't reply!

I sent them questions about the car I was interested in...and they didn't reply!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Ok experience. Didn’t find the salesperson too welcoming or pleasant to deal with. I decided I’d rather not give them my business.

Ok experience. Didn’t find the salesperson too welcoming or pleasant to deal with. I decided I’d rather not give them my business.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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When I first contacted Chantilly Auto Sales about the Mini I was interested in, their salesperson Tony was very responsive. Everything went smoothly up through the execution of the sales contract and final payment. It then became difficult to reach Tony, and as I write this review I am still awaiting information on when my car will be delivered.

When I first contacted Chantilly Auto Sales about the Mini I was interested in, their salesperson Tony was very responsive. Everything went smoothly up through the execution of the sales contract and final payment. It then became difficult to reach Tony, and as I write this review I am still awaiting information on when my car will be delivered.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not anywhere to park, didn't know we was there, looked at 2 trucks first one had rust all up under it, second one had bondo on the fenders, that had been painted over, took the keys back in to her, and left, they where really friendly

Not anywhere to park, didn't know we was there, looked at 2 trucks first one had rust all up under it, second one had bondo on the fenders, that had been painted over, took the keys back in to her, and left, they where really friendly

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Tammy, I am sorry you did not have a pleasant experience, but you have us mistaken for another dealer. We do not sell trucks here. Please update your review to the appropriate location. There are a lot of dealers here. Feel free to contact me at 703-574-4736 to clarify any confusion.

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They are the best people I have done business with do business with them they will take very good care of you Larry gregg locust nc

They are the best people I have done business with do business with them they will take very good care of you Larry gregg locust nc

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Despite some wrinkles with financing and a car issue, Auto Heaven staff made sure all was right and helped us through the process. Very, very friendly and helpful staff! Highly recommended!!

Despite some wrinkles with financing and a car issue, Auto Heaven staff made sure all was right and helped us through the process. Very, very friendly and helpful staff! Highly recommended!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience from shopping at Chantilly Auto sales was the best I think I had the best salesman his name is Dennis he was very patient he listened to me he knew exactly the vehicle I wanted and he did not stop until he sold me that vehicle whatever it took he did and I really appreciate him and I will come back again and buy another vehicle from Dennis he was very professional very patient and his knowledge of the vehicle was outstanding he's a great guy I was a little skeptical but he made me very comfortable insecure as far as buying a vehicle virtually thanks Dennis and I will come back again you're the best

My experience from shopping at Chantilly Auto sales was the best I think I had the best salesman his name is Dennis he was very patient he listened to me he knew exactly the vehicle I wanted and he did not stop until he sold me that vehicle whatever it took he did and I really appreciate him and I will come back again and buy another vehicle from Dennis he was very professional very patient and his knowledge of the vehicle was outstanding he's a great guy I was a little skeptical but he made me very comfortable insecure as far as buying a vehicle virtually thanks Dennis and I will come back again you're the best

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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