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Krystal Chrysler Jeep Dodge RAM FIAT

(2,011 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,011 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Thanks to Elizabeth Tapia I walked away with a perfect...

Thanks to Elizabeth Tapia I walked away with a perfect truck I always wanted. She was very kind and even when given a pretty strict list of desired requirements for my new vehicle, she managed to find the perfect one! I would certainly recommend using Krystal Chrysler Jeep Dodge, especially if you get to work with Elizabeth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Elizabeth at Krystal Chrysler Jeep Dodge Ram Fiat! We're so happy to hear that Elizabeth was able to find a new truck that you love! Looking forward to seeing you at your first service appointment, Colin!

Super friendly, super easy buying process. Tim...

Super friendly, super easy buying process. Tim accommodated all my requests while considering and inspecting the vehicle. No pressure, no games. Highly satisfied with finance process. Was in an out in a few hours. Superior experience. Highly reccomend this reputable dealership to those looking to buy. Very excited to finally have my dream ride at age 54.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This review made our day! We're so happy to hear that Tim assisted you with your recent purchase. We will pass along your kind words to him! Enjoy your new ride!

Overall I had a good experience at Krystal! Daniel Young...

Overall I had a good experience at Krystal! Daniel Young was helpful and responsive. It seemed that everything we asked had to be taken to the boss, but this may be the case at all dealerships. I came away with a beautiful Jeep Wrangler, which I’m thrilled about.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Katherine for stopping by to leave Krystal Chrysler Jeep Dodge Ram Fiat a wonderful review! Enjoy your new Jeep Wrangler!

Dan was friendly and professional. No pressure and no...

Dan was friendly and professional. No pressure and no surprises when we picked up our new truck. We are sure to recommend Dan and the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Dan at Krystal Chrysler Jeep Dodge Ram Fiat! We look forward to your next visit!

Ms Tapia

My experience at the dealership was excellent. My salesperson Elizabeth was knowledgeable in all aspects of the vehicle and was friendly in her approach. I would recommended the dealership to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Elizabeth and Krystal Chrysler Jeep Dodge Ram Fiat! We look forward to your next visit!

When I saw that Krystal had this vehicle in stock I knew...

When I saw that Krystal had this vehicle in stock I knew that this was the car I wanted and was going to get! Elizabeth, and Krystal Chrysler-Jeep-Dodge made the process so easy for me, I sent an email and within 2 weeks I was picking up my new vehicle, even with all the obstacles we had to overcome with Covid19. I recommend doing business with these guys, you won’t be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This is the kind of car-buying experience we hope all of our customers have. We're so happy to hear that Elizabeth at Krystal Chrysler Jeep Dodge Ram Fiat was able to find you a new car even during these challenging times! We look forward to your next visit!

My wife and I couldn’t be happier with the...

My wife and I couldn’t be happier with the professionalism of the staff at Krystal Jeep. This transaction went as smoothly as possible. The entire staff treated us with respect from the minute we walked in. Our salesman Chris Connelly was very helpful and didn’t use any topical salesman speeches. I would definitely recommend Krystal Jeep, Dodge, Chrysler to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This review made our day, Paul! We're so happy to hear that Chris, provided you and your wife, excellent customer service throughout the whole process. The Team at Krystal Chrysler Jeep Dodge Ram Fiat, look forward to doing business with you again!

They were knowledgeable, friendly and had a great...

They were knowledgeable, friendly and had a great selection of vehicles. They answered all my questions and I love my new car. I recommend them greatly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Krystal Chrysler Jeep Dodge Ram Fiat, Eric! We're so happy to hear that you had such a positive car-buying experience! Feel free to reach out to us with any further questions!

Very good service! Elizabeth always answered any of my...

Very good service! Elizabeth always answered any of my questions and responded really fast back to me when I got ahold of her with questions!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave Krystal Chrysler Jeep Dodge Ram Fiat. Let us know how Elizabeth and the rest of the team can assist you in the future!

I was totally amazed with our transaction. We weren’t...

I was totally amazed with our transaction. We weren’t being pushed into anything. Everyone was very polite. We were given Chris Connolly’s name by my sister in law that purchased a Jeep. She speaks highly of Krystal, I’m glad we went there. They did everything they could to help us get into a truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Krystal Chrysler Jeep Dodge Ram Fiat, Teri! We're so happy to hear that Chris was able to help you find a new truck! Looking forward to your next visit!