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Krystal Chrysler Jeep Dodge RAM FIAT

(2,011 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,011 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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I have nothing but amazing things to say about Krystal...

I have nothing but amazing things to say about Krystal Jeep. They were so accommodating to my needs. I didn’t feel like I was just another potential sale! Working with salesmen Chris Norcross was an absolute delight. He made the whole process very efficient and easy. He is a very honest and straightforward salesmen. Chris took the time to make sure I was happy with my purchase and understood how to operate the vehicle. I plan on doing business with him in the future for all of my future car shopping. Please consider this individual for some sort of promotional incentive for his hard work and dedication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We couldn't have asked for a better review! We loved hearing about your experience working with Chris during your recent purchase! We will pass along your kind words with him! Thank you for visiting Krystal Chrysler Jeep Dodge Ram Fiat!

Money back

I exchanged my Jeep for a Mercedes and put $4800 in my pocket. How can you beat that ! Thanks Chris. Good job ! Good people and a great Jeep Dealer. Gene Viani

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, Gene! We're so happy to hear that you had an excellent trade-in experience at Krystal Chrysler Jeep Dodge Ram Fiat. Have a good rest of your day!

I had a great experience with Mike Connolly at Krystal...

I had a great experience with Mike Connolly at Krystal CJDR. He and the rest of the staff made me feel comfortable and confident in my purchase. Thank you!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

This is what we like to hear! Our team at Krystal Chrysler Jeep Dodge Ram Fiat, are so happy to hear that you enjoyed working with Mike on the purchase of your new vehicle! Enjoy your new ride!

Dan was awesome to work with!! This has been my dream car...

Dan was awesome to work with!! This has been my dream car for years and Krystals did an amazing job with helping me through this process!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Julia- We loved reading your 5-star review of Krystal Chrysler Jeep Dodge Ram Fiat. We're so happy to hear that Dan was able to find your dream car!

Krystal CJD was a good experience buying my 2019 Ram 1500...

Krystal CJD was a good experience buying my 2019 Ram 1500 certified preowned truck. The staff was very professional and courteous. I felt comfortable dealing with them from out of state and over the internet.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Krystal Chrysler Jeep Dodge Ram Fiat! We're so happy to hear that our team was able to get you into a new 2019 Ram 1500! We're looking forward to seeing you again!

Elizabeth was great to work with. Easy to deal with and...

Elizabeth was great to work with. Easy to deal with and pleasant! I would recommend purchasing a vehicle there. EASY to get to. Very convenient

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave Krystal Chrysler Jeep Dodge Ram Fiat, a 5-star review! We're so happy to hear your experience working with Elizabeth for your purchase! We look forward to seeing you during your first service appointment!

We had been looking to upgrade to a Durango for quite...

We had been looking to upgrade to a Durango for quite some time, but hadn’t found the right deal. Krystal had a great deal on exactly what we wanted and they were extremely easy to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave Krystal Chrysler Jeep Dodge Ram Fiat, a 5-star review, Dave! We're so happy to hear that we were able to find you a great deal on a new Durango!

Courteous listen to needsFriendlyAll even though we...

Courteous listen to needs Friendly All even though we are dealing with trying times Items needed to be done on vehicle and they were done

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Karen, thanks for taking the time to leave Krystal Chrysler Jeep Dodge Ram Fiat a review! If there's anything we can do to make your experience exceptional, we appreciate the feedback!

Absolutely worth the drive up

The best experience I’ve ever had at a car dealership!!! I drove up 4 hours from Long Island to purchase a vehicle I had been looking for and they had. Jared made the process so stress free and easy. His communication both prior to and after the sale made all the difference. He did everything he said he would do and when he said he would do it. He did it all honestly and clearly with none of the usual dealer smoke and mirrors we’ve all come too familiar with. He went above and beyond for me. Bottom line: buy your car here, and deal with Jared, truly the best car purchase experience I’ve ever had. William Sommi

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this rave review, William! We're so happy to hear that Jared was there for you throughout the whole buying process. We hope to do business with you in the future!

Elizabeth was awesome!! She was super helpful through the...

Elizabeth was awesome!! She was super helpful through the whole process and made everything really easy and painless. I will definitely return for my next vehicle!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave Krystal Chrysler Jeep Dodge Ram Fiat, a five-star review! We're so happy to hear that Elizabeth made the whole process easy for you. Let us know how we can help in the future!