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Krystal Chrysler Jeep Dodge RAM FIAT

(2,012 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,012 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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AN AWESOME DEAL,

You treated me and my wife like family , no pressure and it was great doing business with someone who made me feel important. Not just another sale. Like I said to you John, I like you and that's why I bought the vehicle from you. THANK YOU You are truly a great person and now a friend for life. Gordon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind comments, Gordon and welcome to the Krystal Chrysler Jeep Dodge Ram family! We enjoyed working with you and hope we get to do so again in the future. In the meantime, enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

Great Experience

John was great to deal with, by far the best, most relaxing, truck buying experience! Very willing to work with me to get the best price and rate!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the excellent review! It was a pleasure working with you and we hope we get the opportunity to do so again in the future - until then, take care and enjoy that new truck!

Chris Connelly was the best to deal with. Knew what I wanted

Chris Connelly was very attentive, knew what I wanted. Got the vehicle for me. Awesome!! Will definitely refer him and Krystal!! Made my purchase painless Very knowledgeable. Set my new vehicle up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We're glad Chris was able to help you find the right vehicle for you, and make your purchase with us a smooth and efficient one. Your business is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram and we hope to see you again!

Fast hassle free

I got into the wrong vehicle at a local dealership, went back there to try to get the right one and instead of helping w a mistake they just tried to pile on more problems. Called krystal and in a matter of hours was driving the right truck for the right price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We're glad we had the opportunity to help you out, and we hope you're loving your new truck. Your business is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram and we hope to see you again!

Straight to the point, Excellence!

I usually hate dealing with salesmen. To my pleasure Brian was excellent to work with and helped find me the perfect Ram 1500. No pressure, no hassle, straight to the point, excellent deals and a quick seamless transaction. I would recommend Brian and this dealership in general to anyone shopping for a great deal on their next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind comments - we'll be sure to pass along to Brian! We're glad you had a great experience with us here at Krystal Chrysler Jeep Dodge Ram, and we hope you'll be visiting us again. Take care and enjoy that new truck!

Thank you, Krystal!

Best car-buying experience I’ve ever had. Chris and Jared were great. Awesome price, no pressure. Will be back and recommend to anyone I know in the market for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We're glad you had a great experience with Chris & Jared, and we hope we get the opportunity to work with you again in the future - in the meantime, take care and enjoy your new truck!

Great dealership

I was extremely satisfied with my experience. Krystal worked to make the car buying process as simple as could be and were accommodating in every way they could be. Amazing service and the best price you’ll find in comparison to any other dealer. I definitely recommend checking out Krystal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind comments! It was a pleasure working with you and we hope we get the opportunity to do so again in the future. Take care and enjoy your new truck!

Perfect

Excellent communication, exceeded expectations, Took care of businesses quick and efficiently. I knew what automobile I wanted when walking in, Eric had the vehicle ready for a test drive when I arrived!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review! We're glad that Eric was able to exceed your expectations, and that your experience with us was a smooth and efficient one. Your business is much appreciated by all of us here at Krystal Chrylser Jeep Dodge Ram and we hope we get the opportunity to work with you again in the future - until then, enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

great

Everyone that I dealt with was great. The salesman Tim was excellent took great care of my needs. They made it easy for me, also the handling of paper work, Jared did nice job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind comments - we're glad you enjoyed working with Tim & Jared! Your business is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram, and we hope we get the opportunity to work with you again in the future!

Great experience

Well priced, friendly staff and a great environment! Brian MacDuff and the team knocked it out of the park! Was in and out of the dealer in two hours and drove 3 hours for my truck. Highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the excellent review! We appreciate you making the 3-hour drive to come visit us, and are glad that Brian and the team could make it worth your time. We enjoyed working with you and hope we get the opportunity to do so again in the future - until then, enjoy that new truck!