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Krystal Chrysler Jeep Dodge RAM FIAT

(2,012 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,012 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Great experience

Brian did a great job from start to finish. We did most of our deal online due to me living an hour away. Which made is very convenient for me! Everything went very smooth and seemless. It was the easiest car buying experience I have ever had! I will definitely be a returning customer for a third time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We appreciate you making the visit to come see us, and are glad to hear that Brian could make it worth your time. We've enjoyed working with you and look forward to your next visit - until then, take care!

Excellent dealership

This was the easiest car purchase in my 40 years of buying cars! The staff was so easy to work with and they listen to you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that, Kathy! Your business is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram and we hope we get the opportunity to work with you again in the future. Take care and enjoy your new ride!

Excellent service

I had the pleasure of working with Chris N. who was awesome. Very friendly, caring, and helped me navigate through buying my first financed car. I've always bought outright, this was my first experience with a dealer and it truly was great. Much easier than expected. Took two trips because there was a hiccup and thanks to him I was still able to get the car I wanted! Even offered to drive the hour away to pick me up if I couldn't get a ride to pick up my new car! Definitely recommend 💕

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind comments! We're glad you enjoyed working with Chris and hope you're enjoying your new vehicle!

Friendly, NO PRESSURE, communication was outstanding

We loved the friendly,trusting relationship we immediately developed with Chris and Jarod. The no pressure sales approach was such a welcomed experience. Communication was fast and accurate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review, John! We're glad Chris and Jared could provide you with a great, no-pressure experience here at Krystal Chrysler Jeep Dodge Ram and we hope we get the opportunity to work with you a gain in the future. Take care!

My great experience

I purchased a car from Krystal Jeep. I had a great experience due to the great help they gave me. Brian Macduff and Jared Porcell helped me find the car I needed. Jared was also a great help in getting me the finance I needed. thank you guys for a wonderful job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure! We're glad that Brian and Jared were able to help you get the right vehicle for your needs, and that you had a great all-around experience here at Krystal Chrysler Jeep Dodge Ram. We enjoyed working with you and hope we get the opportunity to do so again in the future - in the meantime, take care and please don't hesitate to reach out if there's anything else we can do for you!

Friendly, knowledgable Saleman

Tim Maltbie went above and beyond in helping us acquire a new Jeep. Pointed out all rebates we were entitled to and found us what we were looking for. We had worked with Tim in the past and we were pleased with the job he had done for us in the past. Tim did not let us down! Tim is very pleasant to deal with and always seems to have a smile on his face. Krystal Chryser, Jeep has an A-1 salesman in Tim Maltbie. THANX Tim! ?? Ed & Karen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind comments, Ed & Karen - we'll be sure to pass along to Tim! We appreciate your loyal business, and hope you'll be visiting us again in the future. In the meantime, take care and enjoy that new Jeep!

Perfect. Not a hitch.

You can trust this dealership. My salesman Chris was impeccable and so was the management. There was no pressure to buy and plenty of truly helpful support.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We're glad you enjoyed working with Chris and the team here at Krystal Chrysler Jeep Dodge Ram and we hope to see you again!

Excellent smooth transaction

The salesperson Bryan Macduff was extremely knowledgeable and a pleasure to deal with. Vehicle purchase was easy, fair and what my daughter wanted! Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind comments - we'll be sure to share with Brian! We're glad he was able to help get your daughter the vehicle she wanted, and we hope she's loving it! Your business is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram and we hope to work with you again in the future. Take care and please don't hesitate to reach out if there's anything else we can do for you!

Great experience

They were extremely helpful and they got back quickly with any questions. I would go back there again for my next buy or lease. It was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We're glad you enjoyed working with our team here at Krystal Chrysler Jeep Dodge Ram, and we look forward to seeing you again!

All Black Dodge Ram

It was an absolute pleasure working with John and the Krystal dodge team! They made the whole experience exciting and fun. I will definitely be returning to them for future purchases. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that! We're glad you had a great experience with our team, and we look forward to working with you again. Take care and please don't hesitate to reach out if there's anything else we can do for you!