Reviews
Great customer service
Amazing customer service, would defiantly go back, very friendly and very imformatonal about the truck, and it was very nice that they were not pushy and they were willinh to work with you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review! We appreciate you choosing Krystal Chrysler Jeep Dodge Ram for your purchase, and are happy to hear that your experience with us was a great one. It was a pleasure working with you and we hope we have the opportunity to do so again in the future. Take care and enjoy your new truck!
Excellent - The entire team exceeded expectations
We drove more than an hour to escape the "big city"car dealerships in search for a more community based dealer. We found just that dealership in Krystal Chrysler-Jeep-Dodge in Warrensburgh NY. Small town courtesy, honesty and experience was exactly what we were looking for and received. We recommend this dealership to all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind comments! We appreciate you making the drive to come visit us, and are glad we could provide you with the kind of service you were looking for. We enjoyed working with you, and hope we get the opportunity to do so again in the future. Take care!
Excellent Purchase!
Chris Norcross and the team at Krystal made the whole purchase process easy and pleasant. The vehicle preperation team made it look flawless (didn't last long in Vermont). The finance manager was easy to work with and with no BS! Chris was attentive to what i needed and had great communication about all documents and the process. They made the 2.5 hour drive worth it! it! -Mike Tourville
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review, Mike! We appreciate you making the two and a half hour drive to come visit us, and are glad that Chris and the team could make it worth your time. It was a pleasure to work with you, and we hope to see you again in the future - in the meantime, enjoy your new truck and please don't hesitate to reach out if there's anything else we can do for you!
Amazing
My experience was absolutely amazing! Elizabeth was fantastic very profession and friendly made it a fun experience! I would recommend them to anyone who is looking for a new or used vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind comments - Elizabeth will be happy to hear them! It was a pleasure working with you, and we hope we get the opportunity to do so again in the future. Take care and enjoy your vehicle!
Would Recommend
I have purchased two vehicles from Krystal. Good selection from their inventory, transparent pricing, and quality product. John Dreps, Sales Consultant, was a pleasure to work with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a review! Your loyal business is greatly appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram, and we hope you're loving your new truck. Take care and please don't hesitate to reach out if there's anything else we can do for you!
Smoothest transaction ever
Elizabeth was professional and put great effort in getting me the Jeep and deal I was looking for. Only took a few phone calls and we were in agreement on a price and warranty. When I arrived and met Elizabeth for the first time there was no surprised only thing needed was the transfer of the plates and insurance. Then signing the paperwork. Elizabeth was true to her word and beat the other 2 dealerships I was working with by several $1000.00. In 35 yrs of purchasing cars this is the first time I left feeling like I was valued a not only a customer but as a person as well. Thank you Elizabeth
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind comments - Elizabeth will be happy to hear them! We're glad that she was able to make your experience with us a great one, and we hope you're loving your new Jeep. Your business is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram, and we hope we have the privilege of working with you again in the future. Take care!
Best Dealership in the area
This was the second vehicle we've purchased from John at this dealership. From sales to financing to service they are friendly, knowledgeable and efficient. Although it's a 45 minute drive for us... we now won't go anywhere else. We'll certainly reach out to John when it's time for us to purchase another vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your loyal business! We appreciate you making the drive to come visit us, and are glad that John could make it worth your time. It was a pleasure working with you, and we look forward to seeing you again - until then, take care and enjoy your Jeep!
Friendly service
All members were super friendly and helpful. They made us feel valued and that they really wanted our business. Overall, we had an excellent experience and would highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a review! We're glad you had a great experience with our team here at Krystal Chrysler Jeep Dodge Ram, and we hope we get the opportunity to work with you again in the future. Take care and please don't hesitate to reach out if there's anything else we can do for you!
Great experience with the sales Representative
I’ve giving this ratings because of the fact that I’ve been dealing only with Krystal dealerships for the past 10 years. This dealership is the only place where I bought all my jeeps in the past. I wouldn’t go elsewhere, it’s right in my hometown.I received excellent service from the service/parts/department and manager by the name of Frank especially the women in front desk as you enter the dealership. The sales rep. Tim maltbie has given me excellent service, what I like about him is that he was honest , did not push me into buying the jeep gladiator, he was very patient until I was ready to buy. He was able to work out a plan where I was able to afford the monthly payments of the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind comments, and your loyal business! It's been a pleasure working with you over the years, and we're glad you've had nothing but great experiences with our team. Your business is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram, and we look forward to your next visit - until then, take care and enjoy your new Jeep!
Great dealership to deal with
John was very helpful and always returned my calls even when it was after hours. Communication, friendliness, and a nice welcoming atmosphere on the phone and at the dealership. They presented additional coverage and did not push to exceed our budget. Great experience and love the truck. Thanks John.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind comments - we'll be sure to share with John! We're glad you had a great experience here at Krystal Chrysler Jeep Dodge Ram, and we're happy to hear you're loving your new truck. It was a pleasure working with you, and we hope we get the opportunity to do so again in the future. Take care!
