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Krystal Chrysler Jeep Dodge RAM FIAT

(2,012 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,012 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Wonderful and easy

Great experience with no hassles. Brian was very thorough and efficient. We are used to a family business and not having to deal with ‘red tape’ and excessive time/paperwork. Krystal came through and made for a very simple and enjoyable transaction. I recommend them wholeheartedly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind comments! We're glad you enjoyed your experience here, and we hope you'll be visiting us again. In the meantime, take care and please don't hesitate to reach out if there's anything else we can do for you!

great buying experience

great place to buy a truck. the staff is great. low pressure environment. We will be back in the future to lease or buy again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We appreciate your business, and look forward to seeing you again!

Great dealership

Helpful and friendly people. Eric Nitsche showed us a few vehicles as we looked for what we wanted. Dealership gave us a good price for our former vehicle and for our new one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We appreciate your business and hope we get the opportunity to work with you again in the future!

Luv the van!

Many thanks to Tim for finding the exact van we wanted, right down to the exact interior and exterior colors. It has been our dream to get back to van travel again, and we just love our new Pacifica. We can't wait to hit the open road....and in such luxury! Thanks again Tim, and thank you Krystal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure! We're glad Tim had the opportunity to help you find the van you were looking for and are happy to hear you're loving it so far. Your business is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram and we hope to see you again. Enjoy your adventures!

Sales

We were pleased with the salesman that we had. He went out of his way to make us feel comfortable whether it was beverages, tv or something to read. We felt we were not pressured at all, discussing our deal. Eric also introduced us to the service manager for future service on our vehicle. We are very pleased with our vehicle and the service we received from Eric.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We're glad you enjoyed working with Eric, and we hope you'll be visiting us again in the future - in the meantime, take care and please don't hesitate to reach out if there's anything else we can do for you!

Best buying experience!

Chris Norcross along with Dan, Frank and Jared were a pleasure to deal with. They were patient and we never felt pressured. Krystal's is highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind comments! We're glad you had a great experience here at Krystal Chrysler Jeep Dodge Ram, and we hope we get the opportunity to work with you again in the future!

Amazing and the easiest car buying experience

The purchase of my new Jeep was so smooth and the staff is amazing! I would highly recommend them to anyone! They had the best price around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind comments! Take care and enjoy your new Jeep!

Truck

I want to thank Brian for an awesome experience in buying my new truck. Everything was so easy and fast Brian your awesome! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review - we'll be sure to share with Brian! Your business is much appreciated and we hope we get the opportunity to work with you again in the future. In the meantime, take care and enjoy that new truck!

Excellent experience..very helpful

Chris was super helpful in getting me out of a negative situation and into a new vehicle that was exactly what I wanted in my price range

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We're glad you had a great experience here at Krystal Chrysler Jeep Dodge Ram, and that Chris was able to help you find a vehicle that works for you. We enjoyed working with you and hope we get the opportunity to do so again in the future!

Great experience purchasing my kia sorento.

Chris was great finding me a great vehicle with everything that I was looking for. Jared as well was wonderful working with doing all the finances and helping me get an affordable warrenty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We're glad you enjoyed working with Chris and Jared, and happy to hear they were able to help you find the right vehicle. Your business is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram and we hope to see you again!