Krystal Chrysler Jeep Dodge RAM FIAT

I purchased a 2011 Nissan Titan from their dealership. Chris and Jared worked tirelessly to get me the best deal possible. However, two days after I purchased the vehicle I noticed that the tires were extremely weather checked and splitting. It wasn't just one tire but all four. I called Chris to address the problem and he said he'd talk to the service manager and get back to me. Almost a week went by and still hadn't heard anything. I called again and Chris told me that I'd have to bring the truck in to inspect the condition of the tires. I drove down about a week or so later to have the tires looked at. After the service manager looked at the tires and took pictures he said he'd get back to me about getting replacement tires. About a week goes by and no call, text or email. I call Chris and he asks me for the size of the tires, this is after I had already been down there, had photos taken of the tires and waited for 2 weeks for an answer. Chris tells me that they will have the tires and to make an appointment to have them put on. So I call to make an appointment and I am told it would be a week before I can have them mounted on the truck. I then tell them that I will be down to pick them up and just install them myself. So I make the hour and a half trip down for the second time to pick up the tires. After owning the truck since the end of June, I now realize that the rear brakes are going to need to be replaced and the exhaust has a gapping hole in the resonator. This is after they replaced the rear muffler before I even bought the truck. After inspecting the exhaust I see that the rear muffler was welded onto the outlet of the defective resonator. The weld is so poorly done that it makes me call into question the quality of the service team and makes me wonder what other problems I am going to find. I am planning on bringing the truck to a Nissan dealer to have them go through the truck. I realize that I bought a used vehicle but I can't believe the lack of quality inspection on the vehicle.

My Ford lease was coming to an end and was talking to multiple other dealerships. After dealing with Tim Maltbie at Krystal Jeep Dodge, no further stops were needed. Tim got me into a 2019 1500 Dodge Ram where I wanted to be. Friendly, Low stress, low hassle sales department.

Great customer service from start to finish! My salesman John was super nice and very helpful to get me into the Jeep I wanted at a price I could afford. I can’t say enough good things about them here at Krystal CJD!

John Dreps, Jared Porcell and the whole Krystal crew are the best! This is the fourth vehicle my family has purchased with them and they always make the process so easy. Thank you!!

I've purchased several vehicles from different dealerships over the years and I must say Krystal Chrysler has been the best experience of them all

Second Jeep purchase there. Great dealership. Salesman Tim is great to deal with. Knowledgeable and helpful. Got our new Gladiator ordered and kept in touch each step of the build and ship.

Working with John and Jared was great and I'm very happy with all of the service and the new Grand Cherokee! This is my second Jeep from Krystal and I'll buy here again for my next car.

The dealership was great, no hassle or pressure. Brain was great. Haven’t used service yet but from our treatment so far I am sure it will be great. Come here if you are looking for a Jeep or Dodge.

Saw this tacoma on there site online. Drove right up and met Brian. He was very easy to work with and understanding of my price comfort range. Him and his finance team went the extra mile to make sure everything was right and on time. All in all great experience with krystal Chrysler. Definitely worth the trip!

Great environment, everyone is friendly and greats you at the door. Wasnt there 5 minutes and was offered coffee or water. John Dreps is very knowledgeable with the vehicles and will help you find what best fits your needs.