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Krystal Chrysler Jeep Dodge RAM FIAT

(2,012 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,012 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Quick and Easy Experience!

The whole process was super straight forward and easy. Everyone there made the experience very comfortable. I got exactly what I asked for in terms of pricing and I did not have that feeling of stress while purchasing a vehicle. Highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation and kind comments! We enjoyed working with you and hope you'll be visiting us again in the future!

very satisfied with the experience

John was very knowledgeable and was attuned to my needs that I wanted in a new truck. He is friendly and easy to work with. Thanks a bunch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

You are more than welcome! We appreciate your business and hope you'll be visiting us again in the future!

Best car buying experience I've had

Amazing experience at Krystal dodge!! Brian Macduff had everything ready to go when we got to the dealership so we were in about 1 hour!! Highly recommend this dealership, thank you to Krystal Dodge!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure! Your business is much appreciated by Brian and all of us here at Krystal Chrysler Jeep Dodge Ram and we hope to see you again!

VERY HAPPY CUSTOMER

This was a little bit of a drive for me but I'm happy to say the people that work here are without a doubt worth the drive. Everyone I delt with was very professional and friendly. I worked with John Dreps and I wish I could work with him on everything I buy. He doesnt stop till he finds exactly what your looking for, hats off to John. Very friendly to be around, wants to get to know people, that's great when your spending this kind of money. I wish I could buy a truck every yr and work with the people at Krystal. Great job guys, (and gals) lol

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to come visit us! We're happy to hear you enjoyed working with John and we'll be sure to share your kind comments with him. Your business is greatly appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram and we hope to see you again!

Great July sales event

I searched on the I internet for 9+ months. I knew I was getting a great deal when I looked on line and an even better deal when we sat down to fill out the paperwork with Krystal Jeep salesman Brian MacDuff. Brian made sure my cell phone was paired up with the Renegade and my XM radio was activated. As busy as the dealership was, the staff made sure I was comfortable. I will be back to buy my next Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the excellent review! We're glad you enjoyed working with Brian, and we look forward to your next visit!

Good experience

Dealership is a little out of my way but after going to other dealerships close by I was recommend here . I'm glad I did .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you coming to visit us and are glad we could make the trip worth your while! Your business is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram and we hope to see you again in the future!

TERRIFIC EXPERIENCE

I found the truck I was looking for at Krystal Dodge.I traveled 3 hours to purchase my Dodge Ram 1500.I dealt exclusively with Chris Connally throughout the hole process .He was a complete gentlemen and a pleasure to work with .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind comments, John! We appreciate you making the trip to come see us and are glad that Chris could make it worth your while. We hope to see you again in the future - in the meantime, enjoy that new truck and please don't hesitate to reach out if there's anything else we can help you with!

Fast, easy, enjoyable

Worked with Chris Connolly to purchase a beautiful 2016 F-150. Chris was upfront, on point and made good on everything he said. He did an excellent job and I would definitely recommend anyone to him and Krystal CDJ. Also can’t forget to give honorable mention to Jared Porcell in Finance. I ended up using a private bank but JP had numbers for me to consider in minutes which really helped seal the deal. ‘Nuff said 👍👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We're glad you enjoyed working with Chris and Jared and we hope your loving your truck! Your business is much appreciated and we hope you'll be visiting us again. In the meantime, please don't hesitate to reach out if there's anything else we can do for you!

Amazing

The service was amazing. Our salesman was Brian. We got into a jeep (a dream of mine) within budget. The finance guy was great too. Love our brand new 2019 jeep wrangler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review - we're honored that we had the opportunity to help you get behind the wheel of your dream Jeep! Your business is greatly appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram, and we hope you'll be visiting us again in the future - in the meantime, take care and enjoy that new Wrangler!

Very Happy Customer

My fiancé and I were both in the market for new vehicles and knew exactly what we wanted. Eric made our car buying process so easy and it was an absolute pleasure to do business with them, again. Nothing but great things to say about the whole dealership. Thanks to them I got into a 2018 Cherokee that I’ve always wanted and my fiancé got the Ram Bighorn he’s been talking about for months. I highly recommend Krystal CDJR and Eric for all your new car needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We're so glad you enjoyed working with Eric and that he had the opportunity to help both you and your fiancé get the vehicles you've been looking for! We appreciate your business and hope you'll be visiting us again - in the meantime, take care and please don't hesitate to reach out if there's anything else we can assist you with!