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Krystal Chrysler Jeep Dodge RAM FIAT

(2,012 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 3:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,012 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Great dealership and Salesperson

I was overly pleased with the amount of attention to my needs and concerns were when I visited the dealership. My salesperson Erich went above and beyond securing the best deal for me. This is my 10 Dodge/Ram since 1995. My first from Krystal. This place seems to always have the best selection with the options others don’t. Most importantly there about selling cars that people want and not talked into. This dealership ship out shined compared to their competitors. The salesperson even took care of my questions after hours. Looking for a new or used vehicle trust me take the drive or whatever it takes well worth the trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for these kind comments! We're happy to hear you enjoyed working with Erich and glad that he was able to answer all your questions. Your business is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram and we hope you'll be visiting us again in the future - in the meantime, enjoy your new ride and please don't hesitate to reach out if there's anything else we can do for you!

A good day at Krystal Chrysler Warrensburg

John was great he understood our needs and concerns. No hard sell, knows his stuff and fed us lunch. What more can you all for. Customers for life 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind comments! We're glad you enjoyed your experience here at Krystal Chrysler Jeep Dodge Ram, and we look forward to seeing you again in the future - in the meantime, take care and please don't hesitate to reach out if there's anything else we can do for you!

great experience

Chris and Frank we're very knowledgeable and helpful in The Ordering of our Jeep Gladiator they kept us up-to-date of the status of our order and it came in ahead of schedule overall an enjoyable experience we would recommend Krystal Chrysler Jeep to our friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review! We're glad you enjoyed working with Chris & Frank, and that you had an overall great experience here at Krystal Chrysler Jeep Dodge Ram. We appreciate your business and hope you'll be visiting us again - in the meantime, we hope you're loving your new Jeep Gladiator!

Excellent

Very happy with my experience !! Mike was excellent to work with. Couldn’t ask for a better car buying experience!! Thank you Mike Mawn & Jared

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review - we're glad you had a great experience with Mike and the team! Your business is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram and we hope to see you again!

Great experience

I usually do not bother writing reviews....was super friendly experience ....held truck on a handshake..?..unheard of.! Refreshing...best of all finance office found me a super rate (2) points lower than i figured...after i agreed on a price and pick up date...cant say nothing bad.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review! We're glad you enjoyed your experience here at Krystal Chrysler Jeep Dodge Ram and we hope to see you again in the future!

Sales experience outstanding!!!

Tom Maltbie was a pleasure to work with. His professionalism was above and beyond. He was referred to me by a coworker of mine and is great to deal with and talk with. After meeting with three other dealers, Tim stood out amongst your competition. He is a true asset to your organization. Without any hesitation I will definitely purchase another vehicle from him and I will send him future prospects. Once again, I enjoyed purchasing a vehicle through him and your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow, thank you so much for these kind comments - we will be sure to pass them along to Tim! Your business is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram and we look forward to your next visit! In the meantime, enjoy your new ride and please don't hesitate to reach out if there's anything else we can do for you!

They make the car buying experience a great one!!

I would totally recommend anyone looking for a vehicle to Krystal, they made the car buying experience a great one. Mike the salesperson was extremely helpful and just a great guy not pushy and made the whole process an enjoyable one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We're glad you enjoyed your experience here at Krystal Chrysler Jeep Dodge Ram, and we appreciate you choosing us for your purchase. We enjoyed working with you and hope you'll be visiting us again in the future - in the meantime, enjoy your new truck and please don't hesitate to reach out if there's anything else we can do for you!

Bought 14 ram

Awesome experience and great friendly service dealership was amazing. Mike was on point and great to work with. Super friendly and very professional about everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind comments! We're glad you enjoyed working with Mike, and that you had an all around great experience with us here at Krystal Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again!

Wonderful experience!

A friend referred me to Krystal’s Dealership and I was not let down. Brian was so extremely helpful. He didn’t pressure me into anything I didn’t want. The service was excellent they were all very nice and professional. I would highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind comments! We're glad Brian was helpful and that you had an all-around great experience here at Krystal Chrysler Jeep Dodge Ram. We appreciate your business and hope you'll be visiting us again in the future!

2nd time customer

Chris Norcross is the man. He was straight forward and worked hard to get me the exact truck I wanted. They were very fair on my trade in value also. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the excellent review - we're glad that Chris had the opportunity to get you the truck you wanted! Your business is greatly appreciated and we hope you'll be visiting us again!