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Krystal Chrysler Jeep Dodge RAM FIAT

(2,013 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 3:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Loved it!!!

Head to Krystal Chrysler. The entire staff from John who is an amazing salesman who will work with you in any way possible, all the way to Austin and Andy in service are top notch. Sharon at the front desk is always helpful and attentive whenever I call or show up in person. Can’t say enough about how well I’ve been treated by everyone in this amazing dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for these incredibly kind comments - we will be sure to pass them along to the team! Your business is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram, and we look forward to your next visit!

Home-style caring

I have bought 2 other vehicles from Krystal and I am back again. Tim Maltbie is a no pressure salesman who listens and helps and gets the job done. All the personal are helpful and make you feel you are valued !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review, and for your loyal business! We're glad you've enjoyed working with Tim and the team, and we hope you'll be visiting us again in the future - in the meantime, please don't hesitate to reach out if there's anything else we can do for you!

Very pleased.

I could not have been happier with the service I got. Everyone was honest and helpful from the word go. I will tell everyone I know to use this dealership from now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind comments! We enjoyed working with you, and hope you'll be visiting us again!

Best buying experience I ever had

Buying this Jeep was one of the most satisfying experience I have ever had. The sales department were so nice, going back there next time for my next purchase. They treated me like family, so nice there is still dealers like this.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind comments! We enjoyed working with you and we look forward to your next visit - in the meantime, enjoy that new Jeep and please don't hesitate to reach out if there's anything else we can do for you!

Great people to deal with.

I went into the dealer to get info the first time. What I really appreciate the most is that they did not push or make me feel forced into anything. I ended up coming back in 2 weeks later and bought my truck from Tim. This is my second time buying with Krystal Chrysler and both times I’ve had great experiences!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that! Your business is much appreciated by Tim and all of us here at Krystal Chrysler Jeep Dodge Ram, and we hope you'll be visiting us again in the future!

New Car

I have bought over eight cars from Krystal. Service is excellent they really go the extra mile to help the customer. This the second car I used Tim for. He worked with me to get a good trade price for my patriot, so I could get into a bigger vehicle. The car was ready and all paperwork was done on time and no pressure to purchase things I didn't need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review! We've enjoyed working with you over the years, and your loyal business is greatly appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram. We look forward to your next visit - in the meantime, enjoy your new vehicle!

Excellent Service

Salesman, Brian, was honest, upfront with prices, no sales punch and gave me the best value for my trade. Overall pleasant people, atmosphere and environment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind comments! We appreciate your business and hope you're enjoying your new vehicle!

Great Experience

It was our first experience at Krystal Chrysler in Warrensburg, and we would go there again, and highly recommend them. John, our sales rep, was the best ever...he was welcoming, very knowledgeable, and spent the time with us necessary to walk through our purchase. No pressure, just a respectfulness you don't always find nowadays. The whole purchasing process from beginning to end was actually enjoyable. The team at Krystal Chrysler is top notch. The next time you are in the market for a vehicle don't hesitate to stop in at this dealership, and be sure to reach out to John. He will take good care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Wow, thank you so much for these kind comments! We're glad you enjoyed working with John and the team, and we hope you'll be visiting us again in the future. Enjoy your new vehicle and please feel free to reach out if there's anything else we can do for you!

Great experience!

Brian went above and beyond to help get me into the truck I wanted at the payment I wanted. Overall great experience. I would and will highly recommend Krystal Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review! We're glad that Brian had the opportunity to help get you into the truck you wanted at a price that works for you. We appreciate you coming to visit us, and we hope to see you again! In the meantime, enjoy that new truck and please don't hesitate to reach out if there's anything else we can assist you with!

Service with a smile

I had an excellent experience here! Brian was my sales guy and he was right on point with everything. From the initial point of contact straight through to vehicle delivery. There’s no haggling, no pressure, no BS! It’s my first time dealing with this dealership and they treated me like a long time customer. It’s not the biggest dealership around , but they have plenty nice vehicles and plenty nice people around to help you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind comments, and welcome to the Krystal Chrysler Jeep Dodge Ram family! We're glad you enjoyed working with Brian, and we hope you'll be visiting us again in the future - in the meantime, enjoy your new truck and please don't hesitate to reach out if there's anything else we can do for you!