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Krystal Chrysler Jeep Dodge RAM FIAT

(2,013 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 3:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Works with budgets

Chris was very friendly and worked hard to get the payment within our budget very easy and hassle free sale and loved that we weren't pushed into a deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We're glad you enjoyed working with Chris, and that your experience with us was a good one. We appreciate your business and hope to see you again!

Honest Dealership

I live remotely and Krystal is only a 15 minute drive from home. Since they have sold me 3 vehicles for a reasonable price, and more importantly give me honest, quality service, I ALWAYS go back to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review! We've enjoyed working with you over the years, and greatly appreciate your loyal business. We look forward to your next visit!

Fantastic delivery

Honest professional dealership. A real find in this day and age. Have had nothing but exceptional service from John in sales and the service department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind comments, Mary! Your business is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram, and we look forward to your next visit!

Fantastic dealership

This is a fantastic dealership!! I worked with Brian, he put me into the car of my dreams, and he even stayed later on a Saturday afternoon after closing time to accommodate my hours. I would highly recommend this dealership, and Brian! Thank you, - A proud owner of a new 2019 Jeep Compass

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad we had the opportunity to help get you into the car of your dreams, Kris! We enjoyed working with you and hope you'll be visiting us again - in the meantime, please don't hesitate to reach out if there's anything else we can do for you and enjoy that new Jeep Compass!

Excellent Experience

This has been by far the most pleasant experience I have ever had purchasing a vehicle. Excellent experience with salesman John Dreps from start to finish. I strongly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind comments! We appreciate you choosing Krystal Chrysler Jeep Dodge Ram for your purchase, and are glad to hear you enjoyed working with John. Take care and enjoy your new ride!

Excellent!!

This was my first time I have been to Krystal .Eric and Jared made my experience of trading in vehicles so easy .. I love having a Jeep again!!!😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the excellent review! We're glad you enjoyed your experience with us, and we hope you're enjoying your new Jeep!

Excellant Team !

John Dreps was excellant in listening to my wants and needs for my new vehicle. Jared made the signing easy . Great organization to work with, no skirting around the facts! Thank you very much Krystal staff! Sicerely, "The Chagnon Family"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure! We're so glad we had the opportunity to help find a vehicle that's just right for your family, and happy to hear you enjoyed working with our team. Your business is much appreciated and we hope to see you again - in the meantime, enjoy the new ride and please don't hesitate to reach out if there's anything else we can do for you!

Amazing service

Brian was great. He was extremely helpful and very knowledgeable. The whole experience was extremely easy. I would highly recommend him and Krystal Jeep and Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review, Brian! We're glad you had a great experience with us, and hope you'll be visiting us again in the future - in the meantime, take care and please don't hesitate to reach out if there's anything else we can do for you!

Great experience

The vehicle had a few minor warranty issues that needed fixing. Chris was very responsive when I contacted him with the issues and the service department followed up immediately after texting him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We're glad we had the opportunity to help you out with your warranty issues, and we hope you'll be visiting us again in the future!

No hassle, no pressure easiest purchase ever

I found the exact truck I had been shopping for locally on CarGurus at Krystal. I contacted them talked to Brian and set up a time to view it. He was the perfect kind of salesman. I couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We're glad you found the truck you were looking for, and happy to hear you enjoyed working with Brian. Your business is much appreciated by all of us here at Krystal Chrysler Dodge and we hope to see you again - in the meantime, enjoy your new truck and please don't hesitate to reach out if there's anything else we can do for you!