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Krystal Chrysler Jeep Dodge RAM FIAT

(2,013 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 3:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Amazing customer service!

This is the second vehicle I’ve leased from Krystal. Eric was able work with us to help my fiancé and I find exactly what we wanted and at an affordable price. Highly recommended!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review - we're so glad that Eric was able to help you and your fiancé find what you were looking for! Your business is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram and we hope to see you again in the future!

Pleasant, not pushy

This is the second time we have purchased a vehicle from Krystal Chrysler Jeep Dodge. The process was, again, easy and extremely timely. Tim and Jared were very helpful and had nothing but our best interests in mind. One of the most important reasons we chose to return to Krystal is because the sales people are in no way pushy. Their vehicles are high quality and competitively priced. We would recommend this dealership to anyone in the market for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind comments! We enjoyed working with you and greatly appreciate your loyal business!

Great car with a great experience

Great car shopping experience. Sales representative was friendly and professional. There was no pressure and and I will highly recommend this dealership to anyone looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the excellent review! We appreciate the recommendation, and we hope you'll be visiting us again!

Awesome dealership five stars

Bought a 2019 ram big horn beautiful truck and awesome staff go see Eric for all your car needs ! Love my new ride . Easy to deal with and only top notch service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind comments and congratulations on your new RAM! We're glad you enjoyed working with Eric and we hope you'll be visiting us again in the future - in the meantime, take care!

Recent Purchase

Great sales staff. Small dealership that actually treats customers well. I plan on sending referrals to Krystal because of my experience. I love my new Rebel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review and recommendations! We're glad you had a great experience here at Krystal Chrysler Jeep Dodge Ram and are happy to hear you're enjoying your new Rebel!

Family

I have bought many cars over the years at many dealers but this is the one time i was treated like family. friendly and honest and very easy to deal with. Chris is not just a salesmen but a friend. Great job and thanks it was a pleasure to deal at Krystal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind comments, and welcome to the Krystal Chrysler Jeep Dodge Ram family! We enjoyed working with you and we hope you'll be visiting us again in the future - in the meantime, enjoy your new Jeep and please don't hesitate to reach out if there's anything else we can do for you!

Best car buying experience

My husband and I had the best car buying experience here. Brian our salesman was helpful, knowledgeable, and not pushy at all. I would recommend this dealership to anyone looking to buy/lease a Chrysler/Jeep/Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind comments! We're glad you enjoyed your experience here at Krystal Chrysler Jeep Dodge Ram, and we hope you'll be visiting us again!

GDTRFB (Goin down the road feeling bad 🎶)

After giving Brian the specific make, model, years and price I was looking for he not only found one (it wasn’t easy as I was pretty picky) and worked together to seal the deal. Most impressive was that this was all done over a handshake as I needed a couple of days to secure funds.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review! We're glad Brian was able to help you find the right vehicle at the right price, and that you had an overall great experience here at Krystal Chrysler Jeep Dodge Ram. We enjoyed working with you and hope you'll be visiting us again - in the meantime, enjoy your new truck and please don't hesitate to reach out if there's anything else we can do for you!

Excellent Sales Rep

Second time Returning customer purchasing second Ram truck from Brian. Attentive friendly and easy to talk to and work with. I highly recommend If you’re in the market for a new Ram/Dodge go see Brian !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind comments - we'll be sure to pass them along to Brian! Your loyal business is greatly appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram, and we hope to work with you again in the future! In the meantime, enjoy your new Ram truck and please don't hesitate to reach out if there's anything else we can assist you with!

Friendly group of people

Brian is a competent and friendly salesman and I was completely comfortable in our business dealings. Absolutely no pressure from him or Jared, the Business Manager. Both my wife and I were impressed with the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind comments - we're so happy to hear that you're pleased with your experience here at Krystal Chrysler Jeep Dodge Ram! We appreciate your business and hope you'll be visiting us again. In the meantime, enjoy your new ride and please don't hesitate to reach out if there's anything else we can assist with!