Reviews
In and out in one day
John dreps helped me obtain one of my favorite cars and he helped me get my car traded in so i could receive this Mitsubishi lancer i am so excited and thankful for his help! Everyone was so helpful and freindly!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A 10 for sure
Awesome people and best deal around I wouldn't go anywhere else super easy to deal with and the best prices around hands down thanks brian
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chris Norcross is Awesome!
Buying from Chris Norcross was one of the best truck buying experiences I’ve ever had. He was able to answer all my questions. If he wasn’t, he found out quickly and returned my calls. Was able to show me my truck I ending up purchasing on two separate occasions while staying after hours. Had one minor issue the day after the sale, Chris was able to fix the situation quickly and to my complete satisfaction. This was my second purchase from Krystal, and will continue to purchase here for all my future vehicles! PS Thank you to Andy in detailing!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome no hassle service
I wanted to do most of the shopping through the internet. Krystal was honest and their prices were for everyone, no hidden fees no oddball rebates with limited availability. A little drive from Clifton Park but well worth it! Willing to do transaction over the phone. Brian rocks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great!
This dealership is very upfront doesn’t like to play around gets right to the numbers and all the staff are very helpful. They always are there to help you in anyway they can. They stay led opened late 2 times for me to make sure I had gotten my vehicle. Sales team and finical manager were great! Would strongly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
A-1 Customer Service
John Dreps was amazing in helping us find a nice jeep! looking forward to dealing with John and Krystal in the future! Thanx for everything. P. Miller
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Incredible
I loathe the negotiation compoment of purchasing a vehicle. I have always left feeling disrespected and taken advantage of. The staff at Krystal weren’t just kind and courteous they made me feel like we were life long friends catching up. I know I got the best deal out there because Dan made sure to search for the best promotions and wouldn’t settle until I was thrilled. Eric is clearly an expert. He spend a half hour going over every detail of my new car and even took extra time to set things up with me. Jared was personable and respectful. He took time to explain my warranty options and was honest in all his answers. Incredible team. I will only do business with Krystal in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing
This dealership is outstanding. Amazing staff and my salesman Chris N. was top notch and helpful all the way through my process. I can’t thank them enough for helping me with purchasing my 2019 Ram Big Horn. Thanks Guys
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Negative to new
Had a ton of negative equity, but Chris and Jared both helped me get out from under it. Allowing me to get a new car. Both are fantastic and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
wonderful experience
I was looking for an affordable used AWD/SUV. Found a local one owner trade and couldn't be happier. Not only do I love the car but the process was no pressure and no hassles. I will be a returning customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
