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Krystal Chrysler Jeep Dodge RAM FIAT

(2,013 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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In and out in one day

John dreps helped me obtain one of my favorite cars and he helped me get my car traded in so i could receive this Mitsubishi lancer i am so excited and thankful for his help! Everyone was so helpful and freindly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

A 10 for sure

Awesome people and best deal around I wouldn't go anywhere else super easy to deal with and the best prices around hands down thanks brian

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chris Norcross is Awesome!

Buying from Chris Norcross was one of the best truck buying experiences I’ve ever had. He was able to answer all my questions. If he wasn’t, he found out quickly and returned my calls. Was able to show me my truck I ending up purchasing on two separate occasions while staying after hours. Had one minor issue the day after the sale, Chris was able to fix the situation quickly and to my complete satisfaction. This was my second purchase from Krystal, and will continue to purchase here for all my future vehicles! PS Thank you to Andy in detailing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome no hassle service

I wanted to do most of the shopping through the internet. Krystal was honest and their prices were for everyone, no hidden fees no oddball rebates with limited availability. A little drive from Clifton Park but well worth it! Willing to do transaction over the phone. Brian rocks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great!

This dealership is very upfront doesn’t like to play around gets right to the numbers and all the staff are very helpful. They always are there to help you in anyway they can. They stay led opened late 2 times for me to make sure I had gotten my vehicle. Sales team and finical manager were great! Would strongly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A-1 Customer Service

John Dreps was amazing in helping us find a nice jeep! looking forward to dealing with John and Krystal in the future! Thanx for everything. P. Miller

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Incredible

I loathe the negotiation compoment of purchasing a vehicle. I have always left feeling disrespected and taken advantage of. The staff at Krystal weren’t just kind and courteous they made me feel like we were life long friends catching up. I know I got the best deal out there because Dan made sure to search for the best promotions and wouldn’t settle until I was thrilled. Eric is clearly an expert. He spend a half hour going over every detail of my new car and even took extra time to set things up with me. Jared was personable and respectful. He took time to explain my warranty options and was honest in all his answers. Incredible team. I will only do business with Krystal in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing

This dealership is outstanding. Amazing staff and my salesman Chris N. was top notch and helpful all the way through my process. I can’t thank them enough for helping me with purchasing my 2019 Ram Big Horn. Thanks Guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Negative to new

Had a ton of negative equity, but Chris and Jared both helped me get out from under it. Allowing me to get a new car. Both are fantastic and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

wonderful experience

I was looking for an affordable used AWD/SUV. Found a local one owner trade and couldn't be happier. Not only do I love the car but the process was no pressure and no hassles. I will be a returning customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.