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Krystal Chrysler Jeep Dodge RAM FIAT

(2,013 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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2013 GMC Terrain

We are so pleased with our new SUV! Chris Connolly made the whole process so simple and Jared was also great! If you are shopping for a new vehicle go to Krystal in Warrensburg NY!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful Experience

From start to finish buying my Fiat Spider was a smooth event. Being over an hour and a half away from the dealer had me originally wondering if it would all work out. I have never before dealt over the phone for a car purchase, but Chis Norcross was professional and expedient, It was a wonderful experience indeed buying from Krystal. I highly recommend Krystal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very good

I gave this rating due to being able to walk into a dealership where there is no pressure to buy, but you are able to shop and look around. John was extremely helpful with the transition into the Jeep I selected. And the finance manager Jared was knowledgeable with getting you thru the paperwork. DEFINITELY SHOULD BE THE ONLY DEALERSHIP TO DEAL WITH!! Thanks John dreps

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick and easy

My experience was quick and easy. I’m going to replace my wife’s car next year so I will definitely contact Chris again with that opportunity.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My 1st Jeep

From the 1st time I walked in the door to when I walked out with the new Rubicon was a pleasure. Great service from the front desk to the salesman (John), Andy making that beautiful Firecracker Red paint shine and even Jared in finance. John walked me through the whole step by step process. This isn’t just one off the lot, we built the Jeep together and John had the knowledge to make it a breeze. Emails and phone calls with up to date info on when the Jeep would arrive who would want more... Great Job! Larry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Dealership!!!!!

I have been driving Dodge/Ram vehicles for years!!! So when it was time to trade in my last Ram truck I was referred by friends to go see Tim Maltbie at Krystal CJD. I truly enjoyed working with Tim to find the truck that met my needs!!! All the associates at Krystal CJD were professional and welcoming!!!! I would recommend this dealership to anyone!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Wonderful buying Experiance

I had such a great buying experiance From Krystal Dodge. My salesman Chris Norcross went above and beyond my expectations. He was very down to earth and nice and helped me choose the truck I was looking for. I was never once pressured to buy a new truck that day I came onto the lot to test drive trucks. I test drove a few trucks 2 weeks ago and Chris gave me some prices and info on the trucks I liked. He also gave me his personal cell phone number for me to reach out to him if I had any other questions after I left. When I finally decided on the truck that was right for me I was able to make the deal over the phone without having to come into the dealership. This made my buying experiance much easier since I work a lot and it’s hard for me to take a day off from my job. Chris really represents the dealership Krystal Dodge very well and they should be very proud to have a man like him working for them. I have worked for many other car dealerships in the past and I always hated buying vehicles from a salesman and or a big dealership but this was Not the case at Krystal Dodge. Everybody is very down to Earth and laid back. I am so very pleased that I decided to buy my New Ram Truck at Krystal Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Team..

Everything went smooth and no surprises.. Quick and Easy, No pressure environment.. Vehicle was clean and ready as promised.. Great overall experience.. would definitely purchase another vehicle from them in the future...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Wonderful to deal with!

John Dreps was great to work with as our sales assistance! He quickly and easily understood what we were looking for and found it for us. He had it at the dealership within a day and a half! Krystal and John were no pressure sales, just pleasant on every level! We would highly recommend Krystal and John to anyone interested in purchasing a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Painless

I went to a few dealerships in search of a good deal and Eric was just great! I found him to be very helpful and easy to deal with. Driving 50 miles in a storm to look at a truck was worth the trip. Krystal might look small but their bigger than Huge!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.