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Krystal Chrysler Jeep Dodge RAM FIAT

(2,013 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Great hometown experience!

I really had a wonderful experience buying a Jeep. Thank you for all of your time and effort! They really went above and beyond getting me into the Jeep I really wanted quickly and effortlessly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership

They care about the customer and are very thorough in their delivery. They make you feel comfortable through the whole process which is a big step up from other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service and a nice deal

I had found what I wanted on their website and test drove it. I had looked at several vehicles and at each dealership the salesman tried to talk me into something out of my budget but Eric did not - he helped me buy the vehicle I wanted and the team made the process painless. Would recommend to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Almost too Easy

Tim made the buying experience enjoyable. Answered all questions. Very low key unlike other dealerships we had gone too. I would highly recommend him and Krystal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience!

Chris was a great help! He was able to get us in and out and able to email me back and forth along with phone calls to help move the process instead of being in the office for hours at a time! He made things simple and was friendly and kind! I couldn’t have a better experience with Krystal’s in Warrensburg!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Above and beyond

My experience with Krystal CJDR was excellent. My salesman Christopher Connolly was extremely accommodating. Everyone at the dealership was very nice and incredibly helpful especially the finance manager. I won’t hesitate to go back for my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our Salesman Tim was amazing!!

Krystal Jeep is the first dealership I walked into and felt like I was a customer and not another sales number. Tim was amazing through the entire sales process, he was patient he communicated everything to us through the entire process. Jared helped secure our loan and did an awesome job, they both helped us to get out of a tough auto loan and into a new vehicle with a awesome rate. If your looking for a new car I would highly recommend going straight to Krystal and asking for Tim! Don’t waste your time anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great customer experience

Reasonably priced, good experience, willing to find what i was looking for and at a price that worked for me, got me into my vehicle in just a few days

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy Jeep Buyer

I went to Krystal on the recommendation of some friends, and I'm glad I did. Undecided on which Wrangler to buy and with what options, I changed my mind several times. My salesman John really helped me decide on a vehicle that was right for me. John was very informative, understanding & helpful without rushing or pressuring me into a quick purchase. When I finally decided on the vehicle for me, he worked hard to find one and secure it. Thanks & I'm really enjoying my new Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Perfect sales experience!

Purchasing a new vehicle should be a fun, exciting and happy experience. Krystal gave me that. I could not be happier with my sales experience at Krystal Dodge! It was worth the 50+ mile trip!! Dan Hunter and John Dreps were fabulous, making my sales experience a breeze. Delivery of the Ram was as promised with a personal touch from John. I will be recommending to anyone that is looking for a new vehicle. You will NOT be disappointed! George Burns - a happy customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.