Reviews
Honest Dealership ( Could that be possible?)
I have purchased three vehicles at Krystal and have had service professionally done here for many years. No one ever lied to me which was a new experience since I dealt with numerous dealers in the Albany area where dishonesty was consistently evident. If you do not want the usual unprofessionalism and lack of consideration, go to Krystal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Super. Great experience.
Brian was extremely professional and courteous. He made my experience buying a new car very easy. Every part of the transaction was done quickly and done to my extreme satisfaction. This dealership is top notch in my opinion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Couldn’t be happier with Krystal CJD
Dan Hunter, Brian Macduff and Jared Porcell are superb and made this an extremely pleasurable car buying experience. Top notch dealership all the way around!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A pleasure to do business with you
A No pressure no hassle experience. I would recommend your business to family and friends. Jared was excellent and helped us with choices for finance and warrenty options. I found this vehicle using Autotrader.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
I went to Krystal cjdr after being in satisfied with another dealership in the area. John Dreps took very good care of me and I couldn’t be happier with my experience and purchase
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best sales team ever.
The two gentlemen that helped me were very helpful big thanks to Brian and Jared for getting me into this beautiful car will be doing business with them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Smooth buying experience!
Very helpful and a pleasure to do business with. I received a very fair price! Visit John Dreps in Sales! My wife loves her new Wrangler!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
John was professional, honest and made the hole process very easy especially since I was traveling from out of town to purchase the car. I’d highly recommend John to anyone looking to purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nice to work with
Chris and Jared made my experience very easy. I showed up at closing time and Chris took the time to show me the vehicle I was interested in and start the process. Being credit “challenged” and believing payments were too high for me Jared worked on the deal until it was manageable. He too came in on his day off to finalize things. They both were great and I just love my new vehicle!!! Thanks so much!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had a great experience
Brian our salesman was awesome,made sure all questions answered went through all options of car we purchased, the whole Krystal crew is amazing, thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
