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Krystal Chrysler Jeep Dodge RAM FIAT

(2,013 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Lots of help just great

John was just great to buy from he was so helpful and a great person to buy from ,thats why I keep going to him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very positive

Needing to buy a new car can be stressful, Chris Connolly helped with the car buying process and made it a little easier. Thanks Krystal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Hats off to Dan and Brian, the purchase was seamless to say the least! No hassle, great price and beat out the competition with no questions asked. Highly recommend and will refer everyone I know that’s in the market! Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience

The salesman worked with us, we felt at easy , no pressure, not rushed, ready on time, an enjoyable experience. I felt comfortable with Chris Norcross , who made you feel good working with him, that he is an honest person. He credited the owner for his customer friendly way of doing business. Overall I would say the dealership gave you time to make decisions, worked to put you in the vehicle you wanted and treated you as a valued customer. I have bought many cars and I have to say this was the most enjoyable experience ever. There were none of the “old” car buying techniques employed which made this a pleasurable not stressful experience. Chris also went over the features in the vehicle with me when I picked up the vehicle. Also as a woman I was very impressed by the way I was treated, no different then any other Customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Experience

I dealt with Eric and Jared, and I couldn't have left the dealership any happier than I did. I drove over an hour to check out a 2018 Dodge Durango that I found on line after a little bit of research. Eric was extremely nice to deal with, and gave me all my information straight forward with no run around. I was able to test drive my vehicle, sit down with Eric and Jared and discuss my trade in, leave, and come back for my vehicle all in the same afternoon. Jared worked with me to get me everything i needed in my package with out going over my set budget for payments as well. They may be off the beaten path but they're worth every second, and mile it took to get there. Couldn't be more thankful for all they did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very good experience

Chris Connolly and Jared Porcell were very helpful in getting me into the truck I wanted They both stayed late so I could get it the same day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience!

Was a very relaxed experience. John worked with me at every step. Did not feel pressured or rushed. Took time to go over new vehicle with me and I drove away a happy customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

2nd time I purchased here. No pressure sales. We drove over 100 miles for our deal. Great place and deal. Will be back. Great Sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jeep purchase

I found my experience with this dealership very pleasant, I drove over 100 mile on a Saturday to look at a jeep Cherokee because it was the best deal that I had seen, I had gotten there after they had closed. but to my amazement there was still someone there, they came out and were more than happy to show me the vehicle I was looking at and even let me drive the vehicle and not feel rushed, or pressured at all. Tim was very helpful and accommodating. the whole buying experience want very smooth, and I am driving the Cherokee today. would recommend this dealership highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We bought a truck!

As usual (we purchased 3 new vehicles here) the entire staff was more than helpful and professional. Our experience was very enjoyable. We were in and out in one day! Tim was more than accommodating and we got everything we were looking for. I would recommend Krystal to anyone that would ask me. Thanks Tim and Krystal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.