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Krystal Chrysler Jeep Dodge RAM FIAT

(2,013 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Satisfying and enjoyable! Brian was good to work with.

This was my first time purchasing a vehicle at Krystal Chrysler-Jeep-Dodge. I’d heard others speak highly of their experience with the dealership, so when I decided it was time for a new car, there was no reason to waste shopping elsewhere. Krystal was literally the first and last place I looked before buying. The sales staff all seem friendly, but it was Brian McDuff who first approached me. He was polite, friendly, and knowledgeable. What most impressed me, was his patience and understanding demeanor. It didn’t take long for me to decide this was where I’d be purchasing my new Jeep Wrangler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience!

Brian was such a great help! This was my first big purchase and he made sure i felt comfortable with my purchase and was sure to answer any questions I had. There was a car that I had wanted that ended up selling and he made sure to find another one that I liked just as much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My review

I was working with another dealership and I was being lowballed on my current trade in. Krystal matched the price I wanted and found me the vehicle I wanted for a decent price with no hassel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great deal, great service

Dan and Brian were fantastic to deal with. Dan was knowledgeable and informative without being pushy during the purchasing process. The negotiatied deal was great without the usual back and forth of dealing with a “typical” dealer. Brian was helpful and efficient collecting the finance information and very knowledgeable in demoing the vehicle for me upon pick up. Text and phone responses were extremely prompt and professional. Will definitely recommend to anyone looking to purchase a vehicle they handle. Well worth the drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

new car

purchased a new jeep renegade from Krystal Chysler and the staff is very pleasant to deal with and willing to help any way they can

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic!!!

Quick! Easy! Painless! Brian made it quick and easy. Said they don’t do back and forth, he must have just been kidding! But at the end of the day it all worked out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience overall

I worked with Chris Connelly and he was fantastic to work with. They are reasonable and want to make the experience a fun and enjoyable one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome purchase experience

This is my second truck I purchased from Brian. Easy purchase and great experience. I highly recommend Krystal for any of your vehicle needs! Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

best experience ever!

I cannot thank Chris N. enough for being so patient and helpful! No pushy sales pitches!! I felt like I was family..and that alone will make me come back here. But I got a fabulous Jeep wrangler for a fabulous price!! all in one day complete with new running boards because I'm short!!..He made it happen! excellent experience!! and of all the people I've spoken to that bought a car here NOT ONE had a bad experience. thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Dealership!

I had bad experiences at previous dealerships but when I went to Krystal it was nothing but a positive experience. The salesman Brian M was knowledgeable and extremely helpful. He got me into the exact truck I wanted and the process was quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.