Skip to main content

Krystal Chrysler Jeep Dodge RAM FIAT

(2,013 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

Want to share your experience with this dealership?

Write a review

great

Our experience with Tim Maltbie and the staff at the Krystal dealership was very good. They were very friendly and accommodating. We would recommend Tim Maltbie and Krystal motors to anyone looking for a Dodge Ram.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Honest and fair

What a great car buying experience! I dealt with numerous dealers looking for a Grand Cherokee, felt I was being 'hustled' at all of them. Came here and was treated honestly and fairly. I dealt with Tim Maltbie, he was great, he seemed sincerely interested in giving me a fair deal on the car I wanted and not just making a sale. I would recommend anyone that hates the usual car buying experience to go see Tim.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Best Dealership. Period

Krystal CJDRF is a courteous, caring, customer-focused dealership, before, during, and after the sale. I have never experienced such commitment from any other dealership. I highly recommend that you check-out Krystal before buying your next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick, easy, above and beyond!

Chris Connolly took care of me every step of the way! Took my calls and was understanding with all my questions. Highly recommend this dealership: every car comes off the lot only if it’s ready, and the people are all extremely kind and helpful. Jared helped me with the financial side and made it easy and even fun actually! Everyone has a smile and a drive (pun intended) for giving you the best experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing Again

I have purchased 3 cars from this dealership (one new and two used). I have worked with 2 salesmen (Tim and John) as well as F&I and management (Dan). All have been amazing and always try to do right by the customer. I would highly recommend this dealship and plan on purchasing future vehicles from here. Thanks Guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great business

Want to say what a great staff to work with Jared and Eric and great customer service all around. Great job by everyone there. One happy customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very happy customer

I had great experience with this dealership right from the first phone call I made up to the moments I drove off their lot in my new Jeep. They worked very hard to get me the best deal possible and I couldn’t be more pleased with the outcome. This dealership certainly holds up to their excellent reputation and if you’re in the market for a new vehicle, I highly recommend shopping here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful experience

John was amazing, I highly recommend this dealership you won’t be disappointed at all!!! They were very accommodating and very quick to respond to everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Purchasing a vehicle

Brian was very helpful so I could purchase a newer vehicle. Very nice and cooperative. Got the vehicle that I was looking at! Thank you.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

John Dreps put me in the car of my dreams

It was so easy and seamless to work with John and the staff at Krystal CJDRF! I drove away in the perfect vehicle for the perfect price! Could not be happier. Thank you John and Krystal Chrysler Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.