Reviews
Great service, communication, and very respectful.
Chris Norcross was an amazing salesman who not only made my experience easy and smooth. He also made me feel as though I was getting the best bang for my buck. I will be recommending him to many friends and family. Spot on Chris! -Cody
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience at Krystal
Just purchased a new 2018 Jeep from Tim Maltbie at Krystal. It was a hassle free experience and Tim was a pleasure to deal with. This is the fourth vehicle I've purchased from this dealership and have had an excellent experience each time. I have recommended many friends and relatives to this dealership and have always heard nothing but positive comments. I highly recommend them to anyone in the market. Additionally, Andy and Austin in the service department are always there for help and guidance on service and repairs if necessary.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy, straight forward truck purchase
No pressure, transparent and everything laid out in black and white as to all costs involved. The deal was fair right up front, and Eric understood exactly what I wanted and found it. They went and got it and a couple of days later, out the door I went with a great new truck! Thank you Eric for your time, attention and really awesome customer service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
I came in and met with Chris for the first time on Monday. Due to my previous mistakes I was in a pretty decent hole. Chris and your team did everything they could and worked with me to put me in a new renegade. Not only did Chris get me in a vehicle that I love he also helped with making time go by with great conversation. Thank you again to all!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast and fair
A friend told me they had good deals on trucks. I looked on line found the one I wanted. Called and got a fair price. I gave deposit over phone and picked it up 3 days later. When I picked up it was all ready. Fast and fair.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great
Great service. Found a car with everything I was looking for in it. Much improved over my trade in. Thanks for the new car dad!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service
I have bought a Jeep from your dealership back in 2005 and had an ok experience at that time.i was surprised when I bought my used Jeep this year on the difference in atmosphere in the building the staff is very friendly and very helpful. I would definitely recommend anyone to stop bye and look at the vehicles you have there
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great
Everyone was great. Would go back again . Everyone was friendly and efficient. I will recommend John dreps to all my friends and family. Thank you
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Love the car!
John Dreps made the process as easy as possible! He offered amazing customer service and we love the ca. We recommend John and Krystal to all!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding!
Amazing customer service. Chris Connelly listened to my thoughts and was patient and understanding. Everything was up front and they gave me a great deal and the truck is beautiful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
