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Krystal Chrysler Jeep Dodge RAM FIAT

(2,013 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Friendly and efficient

our salesman Tim Maltbie was a fabulous salesman everything was handled very efficiently he was very friendly and the whole experience was pleasant. We pick the car out on Saturday and drove it home on Monday

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best prices anywhere.

We shopped around, and Krystal was the best deal by far. Sales person was quick and efficient, knowledgeable and helpful. It was a great experience all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

we had a really great experience!!

While on vacation we found a vehicle we were looking for . When we arrived at the dealership unannounced John was available to help us. He showed us the vehicle we were interested in and was very friendly not pushy . After discussing the price we decided to come back the next day for a test drive. Overall a GREAT experience. Thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

New vehicle purchase

Class act dealership the knowledgable friendly staff made the purchase easy and stress free. It was a true pleasure dealing with the staff. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

UPGRADING TO A 2019 CHEROKEE

This is the third Jeep we have purchased from Krystal Chrysler. Tim Maltbie is a pleasure to do business with. The Jeep we wanted was not in their inventory so Tim put the effort into locating a Jeep that exactly matched our requirements and got it delivered in two days from another state! I know I can depend on Tim to get the Jeep I want and along with it, a fair deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Friendly,genuine,and fair

John Dreps was awesome . there was no pressure from the time we looked at the massive inventory ,to the test drives,to our complex finance options,he was very patient friendly, informative and helpful.looking forward to an ongoing relationship with him and this great dealership.thank you so much! John and Mary Duffy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Exact match for us

The research we have been doing for our next vehicle led us to contact Krystal Chrysler-Jeep-Dodge as they had a match available. The process from initially communicating with the dealer, to scheduling test drives, and through to purchasing was seamless. The conversations with sales were personable, educational and professional. I was informed at every step on where we were even when the dealership was not open. Great sales! We purchased our vehical after all of our expectations were met and drove off the lot less than a week later and we are very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Krystal Chrysler Jeep Dodge of Warrensburg Experience

My car buying experience at Krystal Chrysler Jeep Dodge was excellent. I dealt with Tim Maltbie from the beginning and could not ask for a nicer guy and salesman. I had gone to three previous dealerships in the capital district looking for a 2015 Toyota Sienna and at each was not really given the time of day. All three I might add were Toyota Dealerships. I spotted a used Toyota Sienna online at Krystal and called about it. Tim quoted me a good price on the phone and at the time of purchase dropped it a little bit more. It was the only dealership out of my search that actually worked with me on the price all the others were what you see is it. Tim even sent me pics of some minor scratches on the vehicle as my concern was to drive an hour plus and find a very used vehicle. I could not ask for a better experience and highly recommend Tim Maltbie and any of the staff at Krystal Chrysler Jeep Dodge no matter what make of vehicle you are purchasing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good deal, good service

We found the car online, things were handled efficiently, service was friendly. First time we’ve bought a car and felt really good about the entire experience. We would highly recommend Krystal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very Pleased

We had a very pleasant experience with the purchase of our family Town and Country. Tim was well prepared for us and gave us a great price for our trade. They ensured that our family had extra protection with an extended warranty. We couldn't be happier with our experience or our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.