Reviews
Friendly and efficient
our salesman Tim Maltbie was a fabulous salesman everything was handled very efficiently he was very friendly and the whole experience was pleasant. We pick the car out on Saturday and drove it home on Monday
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best prices anywhere.
We shopped around, and Krystal was the best deal by far. Sales person was quick and efficient, knowledgeable and helpful. It was a great experience all around.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
we had a really great experience!!
While on vacation we found a vehicle we were looking for . When we arrived at the dealership unannounced John was available to help us. He showed us the vehicle we were interested in and was very friendly not pushy . After discussing the price we decided to come back the next day for a test drive. Overall a GREAT experience. Thanks!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New vehicle purchase
Class act dealership the knowledgable friendly staff made the purchase easy and stress free. It was a true pleasure dealing with the staff. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
UPGRADING TO A 2019 CHEROKEE
This is the third Jeep we have purchased from Krystal Chrysler. Tim Maltbie is a pleasure to do business with. The Jeep we wanted was not in their inventory so Tim put the effort into locating a Jeep that exactly matched our requirements and got it delivered in two days from another state! I know I can depend on Tim to get the Jeep I want and along with it, a fair deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly,genuine,and fair
John Dreps was awesome . there was no pressure from the time we looked at the massive inventory ,to the test drives,to our complex finance options,he was very patient friendly, informative and helpful.looking forward to an ongoing relationship with him and this great dealership.thank you so much! John and Mary Duffy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exact match for us
The research we have been doing for our next vehicle led us to contact Krystal Chrysler-Jeep-Dodge as they had a match available. The process from initially communicating with the dealer, to scheduling test drives, and through to purchasing was seamless. The conversations with sales were personable, educational and professional. I was informed at every step on where we were even when the dealership was not open. Great sales! We purchased our vehical after all of our expectations were met and drove off the lot less than a week later and we are very happy.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Krystal Chrysler Jeep Dodge of Warrensburg Experience
My car buying experience at Krystal Chrysler Jeep Dodge was excellent. I dealt with Tim Maltbie from the beginning and could not ask for a nicer guy and salesman. I had gone to three previous dealerships in the capital district looking for a 2015 Toyota Sienna and at each was not really given the time of day. All three I might add were Toyota Dealerships. I spotted a used Toyota Sienna online at Krystal and called about it. Tim quoted me a good price on the phone and at the time of purchase dropped it a little bit more. It was the only dealership out of my search that actually worked with me on the price all the others were what you see is it. Tim even sent me pics of some minor scratches on the vehicle as my concern was to drive an hour plus and find a very used vehicle. I could not ask for a better experience and highly recommend Tim Maltbie and any of the staff at Krystal Chrysler Jeep Dodge no matter what make of vehicle you are purchasing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good deal, good service
We found the car online, things were handled efficiently, service was friendly. First time we’ve bought a car and felt really good about the entire experience. We would highly recommend Krystal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very Pleased
We had a very pleasant experience with the purchase of our family Town and Country. Tim was well prepared for us and gave us a great price for our trade. They ensured that our family had extra protection with an extended warranty. We couldn't be happier with our experience or our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
