Reviews
Was very pleased with sales and finance , they made it
Was very pleased with sales and finance , they made it simple. addressed all questions. Friendly and competent staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know our team at Krystal Chrysler Jeep Dodge Ram Fiat was able to make your experience simple and enjoyable! We appreciate the positive feedback. Safe travels in your new vehicle!
Always great service and staff.
Always great service and staff. They have always been reliable and good to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for leaving us this five-star review and kind words about our service team at Krystal Chrysler Jeep Dodge Ram Fiat! We'll see you next time!
As a new customer to Krystal I am very pleased with their
As a new customer to Krystal I am very pleased with their service compared to other dealers I have dealt with in the past. Krystal is very professional. Perhaps they could add a car wash to their business for use during routine oil changes.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Alma! We're glad to know that you had a positive experience with us! We appreciate your suggestion about adding a car wash during routine oil changes. Thanks for choosing Krystal Chrysler Jeep Dodge Ram Fiat, and we look forward to serving you in the future!
Scratched my trucks fender called no one was available to
Scratched my trucks fender called no one was available to take my call and all I wanted was touch up paint
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out. I'm sorry to hear about this situation and would like to make sure it gets addressed for you. At your earliest convenience, would you please contact me directly? I look forward to hearing from you. Thanks again, Robert Olden - Assistant Service Manager - 518-720-7754
Great buying experience, it has never been easier or
Great buying experience, it has never been easier or better. I would definitely buy again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear that you had a great buying experience with us and that it was easy and better than ever at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your recommendation and see you again! Safe travels!
this is my second vehicle lease through this dealership
this is my second vehicle lease through this dealership and with Tina North and have been completely satisfied both times. So much so I’ve referred my daughter who purchased her Rubicon. Looking forward to doing more business with them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting Tina & the Krystal Chrysler Jeep Dodge Ram Fiat team with your loyal business! We appreciate you referring us to your daughter as well and hope you're both enjoying your new vehicles. Please don't hesitate to reach out the next time we can be of assistance!
I chose to head up to Krystal from Kingston NY having
I chose to head up to Krystal from Kingston NY having lived in the North country a few years prior. Everyone there, including Jarod and Brandon, who I dealt mostly with, are great people. In the end, they want to sell cars and consumers want to buy them. Having purchased a number of vehicles, used and new in NY and NJ, Krystal is where I plan to go first in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your 5-star review! We're so happy that Crystal, Jarod, and Brandon earned your 5-stars! We look forward to having you as a customer for life at Krystal Chrysler Jeep Dodge Ram Fiat!
Thank you for all you did and made it as enjoyable as you
Thank you for all you did and made it as enjoyable as you could. It was a 2hour 10 minute ride one way and did it all same day
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know that your long trip was worth it and you had an enjoyable experience at Krystal Chrysler Jeep Dodge Ram Fiat. We appreciate the positive feedback! Safe travels on all your future journeys.
Thank you
Every time I take one of my vehicles in for service it's
Every time I take one of my vehicles in for service it's always the same thing service service service with a smile on their face and an outstanding attitude
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bob, we're delighted to know that you consistently receive excellent service at Krystal Chrysler Jeep Dodge Ram Fiat. We appreciate your support and look forward to seeing you next time!
My husband took the vehicle in for a tire rotation and
My husband took the vehicle in for a tire rotation and oil change. Everything was fine
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Stetson! Thank you for bringing your vehicle in for the tire rotation and oil change. We're pleased to hear that everything went smoothly and that you're satisfied with the service at Krystal Chrysler Jeep Dodge Ram Fiat. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.
