Skip to main content

Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

Want to share your experience with this dealership?

Write a review

Was very pleased with sales and finance , they made it

Was very pleased with sales and finance , they made it simple. addressed all questions. Friendly and competent staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know our team at Krystal Chrysler Jeep Dodge Ram Fiat was able to make your experience simple and enjoyable! We appreciate the positive feedback. Safe travels in your new vehicle!

Always great service and staff.

Always great service and staff. They have always been reliable and good to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi! Thank you for leaving us this five-star review and kind words about our service team at Krystal Chrysler Jeep Dodge Ram Fiat! We'll see you next time!

As a new customer to Krystal I am very pleased with their

As a new customer to Krystal I am very pleased with their service compared to other dealers I have dealt with in the past. Krystal is very professional. Perhaps they could add a car wash to their business for use during routine oil changes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Alma! We're glad to know that you had a positive experience with us! We appreciate your suggestion about adding a car wash during routine oil changes. Thanks for choosing Krystal Chrysler Jeep Dodge Ram Fiat, and we look forward to serving you in the future!

Scratched my trucks fender called no one was available to

Scratched my trucks fender called no one was available to take my call and all I wanted was touch up paint

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out. I'm sorry to hear about this situation and would like to make sure it gets addressed for you. At your earliest convenience, would you please contact me directly? I look forward to hearing from you. Thanks again, Robert Olden - Assistant Service Manager - 518-720-7754

Great buying experience, it has never been easier or

Great buying experience, it has never been easier or better. I would definitely buy again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that you had a great buying experience with us and that it was easy and better than ever at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your recommendation and see you again! Safe travels!

this is my second vehicle lease through this dealership

this is my second vehicle lease through this dealership and with Tina North and have been completely satisfied both times. So much so I’ve referred my daughter who purchased her Rubicon. Looking forward to doing more business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Tina & the Krystal Chrysler Jeep Dodge Ram Fiat team with your loyal business! We appreciate you referring us to your daughter as well and hope you're both enjoying your new vehicles. Please don't hesitate to reach out the next time we can be of assistance!

I chose to head up to Krystal from Kingston NY having

I chose to head up to Krystal from Kingston NY having lived in the North country a few years prior. Everyone there, including Jarod and Brandon, who I dealt mostly with, are great people. In the end, they want to sell cars and consumers want to buy them. Having purchased a number of vehicles, used and new in NY and NJ, Krystal is where I plan to go first in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review! We're so happy that Crystal, Jarod, and Brandon earned your 5-stars! We look forward to having you as a customer for life at Krystal Chrysler Jeep Dodge Ram Fiat!

Thank you for all you did and made it as enjoyable as you

Thank you for all you did and made it as enjoyable as you could. It was a 2hour 10 minute ride one way and did it all same day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that your long trip was worth it and you had an enjoyable experience at Krystal Chrysler Jeep Dodge Ram Fiat. We appreciate the positive feedback! Safe travels on all your future journeys.

Consumer response

Thank you

Every time I take one of my vehicles in for service it's

Every time I take one of my vehicles in for service it's always the same thing service service service with a smile on their face and an outstanding attitude

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bob, we're delighted to know that you consistently receive excellent service at Krystal Chrysler Jeep Dodge Ram Fiat. We appreciate your support and look forward to seeing you next time!

My husband took the vehicle in for a tire rotation and

My husband took the vehicle in for a tire rotation and oil change. Everything was fine

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Stetson! Thank you for bringing your vehicle in for the tire rotation and oil change. We're pleased to hear that everything went smoothly and that you're satisfied with the service at Krystal Chrysler Jeep Dodge Ram Fiat. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.