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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Super happy with how quickly they got me in and how well

Super happy with how quickly they got me in and how well the service was performed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We really appreciate you taking the time to leave Krystal Chrysler Jeep Dodge Ram Fiat this awesome review, thank you!

Outstanding experience, the knowledge, professionalism

Outstanding experience, the knowledge, professionalism and abilities of the sales and finance department were exemplary. I have purchased numerous cars from various dealers over the years and by far and away Krystal Dodge and the representatives I dealt with at this dealership were outstanding.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi! We're delighted to know that you had an outstanding experience with our sales and finance department at Krystal Chrysler Jeep Dodge Ram Fiat. It's great to be recognized for our knowledge, professionalism, and abilities! Thanks so much for your kind words.

courteous, prompt, and thorough speedy service; again

courteous, prompt, and thorough speedy service; again courteous, prompt, and thorough speedy service thank you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi W Ericho! We're delighted to know that you found our service at Krystal Chrysler Jeep Dodge Ram Fiat prompt and thorough. Your feedback is greatly appreciated, thank you!

Krystal's service department is so accommodating and

Krystal's service department is so accommodating and understanding. Since we moved from Chestertown to Queensbury we have Many choices for our car services. We choose Krystal for ALL of them!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We're so glad to be your top choice for car services after your move! It's our pleasure at Krystal Chrysler Jeep Dodge Ram Fiat to provide accommodating and understanding service. Thanks for the great review!

Nicole was great to work with and the process was quick

Nicole was great to work with and the process was quick and seamless from start to finish. Really good dealership experience overall.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a seamless experience with Nicole and our team at Krystal Chrysler Jeep Dodge Ram Fiat. Thanks for sharing your positive feedback!

In my 50+ years of buying cars Nicole is one of the very

In my 50+ years of buying cars Nicole is one of the very best salesperson I have ever dealt with. She is true professional and very knowledgeable about all aspects the Jeep produc line. Nicole listened to our wishes and concerns and she addressed all of them. In addition Nicole treated us I believe very fairly during our price negotiations . While in the dealership I watched Nicole deal simultaneously with multiple customers, She handled all customers in a very professional and friendly manner. Nicole also followed up a few days later on our purchase to insure our satisfaction and answer any additional questions. We are very happy with our purchase and would always request Nicole for any future business. Krystak Jeep should be very happy and honored to have an employee like Nicole.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Nicole provided you with such a memorable experience at Krystal Chrysler Jeep Dodge Ram Fiat. It's great to see how she was able to address all your concerns and wishes professionally, making sure you were satisfied even after the purchase. We appreciate your kind words and look forward to any future business!

Nichole is an absolute professional .

Nichole is an absolute professional . Extremely kind , knowledgeable and helpful is another way to put it . She made us feel comfortable right from the start and we’re going to send all our friends , in the vehicle market, her way every time. Excellent Job Nichole, Thanks again, Lisa & TJ

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Lisa & TJ! We're delighted to know that Nichole provided you with such a positive experience at Krystal Chrysler Jeep Dodge Ram Fiat! Thank you for planning on recommending us, we truly appreciate it. Safe travels in your vehicle!

Quick and smooth process, no pressure to buy now.

Quick and smooth process, no pressure to buy now. Over all a pleasant experience beginning to end.

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  • Overall experience 4.0
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Dealer response

Hi Webby! Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience with us from beginning to end. Providing a quick and smooth process without pressure is always our goal, and we're glad we could meet your expectations at the Krystal Chrysler Jeep Dodge Ram Fiat!

great experience, was greeted quickly and dealership is

great experience, was greeted quickly and dealership is clean, honest and has every amenity you would want while waiting to get your vehicle serviced. Also quick and competent technicians and Service Advisors are knowledgeable and patient

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to know you had a great experience at our dealership and appreciated the amenities we offer. Our team at Krystal Chrysler Jeep Dodge Ram Fiat always strives for quick, competent service! Safe travels!

She was super helpful getting us into the car we had our

She was super helpful getting us into the car we had our heart set on!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting us with your business! We hope to serve you again in the future. Have a great ride!- The Krystal Chrysler Jeep Dodge Ram Fiat Team