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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Excellent service, very easy to deal with.

Excellent service, very easy to deal with. I will recommend to as many people as I can!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind recommendation and five-star rating, Rebecca! We are so grateful to have you in the Krystal Chrysler Jeep Dodge Ram Fiat family!

Had my 19 Ram 1500 in for an oil change, tire rotation

Had my 19 Ram 1500 in for an oil change, tire rotation and NYS Inspection . First time my truck was serviced in the New Dealership. I was in and out in under an hour, Keep up the great work!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your truck's service needs! We appreciate your support and look forward to seeing you again next time!

Great experience with the entire Krystal team.

Great experience with the entire Krystal team. Nicole was most helpful and made my purchase a great experience. I will definitely recommend to my friends that they can trust Nicole to do a professional job. Thanks.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Douglas, thank you so much for trusting Krystal Chrysler Jeep Dodge Ram Fiat with your recent purchase! We're happy to hear Nicole & the team provided you with an excellent experience and we appreciate you recommending us to your friends. Please don't hesitate to reach out if we can be of service again in the future!

Tim was awesome and I would highly recommend him to

Tim was awesome and I would highly recommend him to anyone. He worked really hard to get me in the vehicle I wanted. When my and and I went to pickup my new vehicle we were treated like royalty!

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  • Overall experience 5.0
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Dealer response

We are so happy to see that you were pleased with the service you received at our dealership. Thank you for your kind words and for taking the time to leave a review. - Krystal Chrysler Jeep Dodge Ram Fiat

Excellent response to any question or service.

Excellent response to any question or service. Extremely customer focused. Just an excellent group of people to do business with. Always pleasant and helpful. I believe their Service Group is an outstanding extension of their sales efforts. Good service promotes a feeling of confidence and support for the customer.

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  • Overall experience 5.0
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Dealer response

We are so proud of our team for making the experience great for you, Raymond! Thank you for coming to work with the Krystal Chrysler Jeep Dodge Ram Fiat team! We hope you visit again soon!

Dealership was very nice!

Dealership was very nice! Brandon was a pleasure to do business with. Would definitely recommend to others.

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  • Overall experience 5.0
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Dealer response

Thank you for rating Brandon and Krystal Chrysler Jeep Dodge Ram Fiat five stars! We look forward to seeing you again!

Can’t say enough good things about Krystal.

Can’t say enough good things about Krystal. We have 2 vehicles from them. Everyone from the owner Steve to Tina in sales to Andy and Jared in Service are just so kind and accommodating. They go out of their way to make sure you have a great experience and the new facility is quite impressive!

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share this kind review! We're truly honored to receive your support and look forward to your next visit with us here at Krystal Chrysler Jeep Dodge Ram Fiat!

Nicole made the process very quick and very easy, gave me

Nicole made the process very quick and very easy, gave me a great deal on my JGC and I would shop here again.

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  • Overall experience 5.0
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Dealer response

Nicole and our team are proud to have earned your five-star rating, Ryan! Thank you for coming to Krystal Chrysler Jeep Dodge Ram Fiat!

Nicole was fantastic in my car buying process !

Nicole was fantastic in my car buying process ! She was so knowledgeable and so accommodating with me! I totally recommend!

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  • Overall experience 5.0
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Dealer response

Thank you for the kind feedback - Nicole will be thrilled to hear it! We appreciate you trusting Krystal Chrysler Jeep Dodge Ram Fiat with your business and hope we have the opportunity to work with you again in the future. Take care!

Excellent service!

Excellent service! From the first call to driving away in my new car only took 2 days. Definitely will be back!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for the kind review, Alysia! It was a pleasure working with you and we look forward to doing so again in the future. Until then, take care and enjoy your new vehicle! - The Krystal Chrysler Jeep Dodge Ram Fiat Team