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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Excellent staff excellent service.

Excellent staff excellent service. The buying process was fast quick and professional. Would definitely recommend the dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It means so much to hear our team gave you such excellent care! Thank you! – Krystal Chrysler Jeep Dodge Ram Fiat

Again as always Andy and the Team and Techs in service

Again as always Andy and the Team and Techs in service are Great Again as usual Jason the Service Advisor is a pleasure and comfortable to work with and he always understands our needs

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  • Overall experience 5.0
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Dealer response

We're so grateful for the kind words for Jason and our team! We hope that you visit us again in the future! Thank you! - Krystal Chrysler Jeep Dodge Ram Fiat

Found a Grand Cherokee that I was interested in at

Found a Grand Cherokee that I was interested in at Krystal Jeep. I contacted Nicole, negotiated everything over email with my trade-in, and then made the 3 hour drive to close the deal...and I would do it again! Great service!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new ride! We're so happy that our team worked with you to get a new Jeep Grand Cherokee! We appreciate your business and look forward to passing this along to Nicole!

Great team to work with.

Great team to work with. They listen to your needs and try to make things work.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the wonderful feedback! We're grateful for your support and look forward to working with you again in the future. Take care! - The Krystal Chrysler Jeep Dodge Ram Fiat Team

Service Department is great.

Service Department is great. Very Helpful and accommodating all the time. We will continue to travel to deal with your dealership. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad the team could make this a great experience for you! Thank you for being a Krystal Chrysler Jeep Dodge Ram Fiat customer!

Nicole was so helpful and polite during my process of

Nicole was so helpful and polite during my process of purchasing my car. The whole dealership was very nice a matter of fact. I would recommend this dealership to anyone looking to buy a great car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Nicole and the team appreciate this great review! It makes our day to know that we've earned your five-star rating and we look forward to seeing you again! Thank you! - Krystal Chrysler Jeep Dodge Ram Fiat

Great service department!

Great service department! They keep you notified of the progress and are always friendly and thorough.

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  • Overall experience 5.0
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Dealer response

It makes us happy to know that your service experience earned us five stars! We hope that you continue to enjoy your vehicle and look forward to providing the same care next time! Thank you! - Krystal Chrysler Jeep Dodge Ram Fiat

NICOLE WAS A PLEASURE TO WORK WITH VERY PROFESSIONAL AND

NICOLE WAS A PLEASURE TO WORK WITH VERY PROFESSIONAL AND PROMPT SALES PART WAS HASSLE FREE THANKS

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your review, Sam! We look forward to passing this along to Nicole! -Krystal Chrysler Jeep Dodge Ram Fiat

Once again The Service Dept is Fantastic As always

Once again The Service Dept is Fantastic As always Andy and his staff Especially Jason the Service Advisor Alway are willing to accommodate us with our vehicle We again will continue to travel from 13S to have Andy and Jason along with the rest of service staff and the Techs service our vehicle

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  • Overall experience 5.0
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Dealer response

We appreciate you leaving Jason and Andy five stars! We are grateful to have you in the Krystal Chrysler Jeep Dodge Ram Fiat family! Thank you for leaving your review!

The experience we had with Tina in our purchase of the

The experience we had with Tina in our purchase of the Jeep Wrangler was excellent.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We're so happy to hear this! Tina & the team hope you enjoy your beautiful new Wrangler and look forward to seeing you again next time here at Krystal Chrysler Jeep Dodge Ram Fiat!