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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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The new dealership was beautiful, very clean inside and

The new dealership was beautiful, very clean inside and easy to navigate. Along with an amazing selection of free snacks and drinks as well as a tv and fish tank for your viewing pleasure

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind feedback for our team! It's great to hear that you enjoyed the visit and hope that you come to see our fish again soon! Thank you for being a Krystal Chrysler Jeep Dodge Ram Fiat customer!

Nichol was the first person to give me a competitive

Nichol was the first person to give me a competitive quote and for that reason I ended up going out of my way to get the car from Krystal Jeep. The dealership made everything seamless and i was in and out in an hour with my first Jeep.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving Nicole & the team an opportunity to earn your business! We appreciate the kind feedback and hope you won't hesitate to reach out if we can be of service again in the future. Until then, take and enjoy your new Jeep! - Krystal Chrysler Jeep Dodge Ram Fiat

Quick and friendly service, Brandon was very attentive

Quick and friendly service, Brandon was very attentive and made us feel welcome and comfortable the time we were there. Very quick to complete the transaction and easy to talk to not pushy or forcefully will definitely do business again with them.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for rating Brandon and Krystal Chrysler Jeep Dodge Ram Fiat five stars, John! We hope that you come to visit us again in the future if you need anything!

We got there early, and the service department took us

We got there early, and the service department took us right in. Fast and friendly service. While we were there, we traded our vehicle for a new Jeep Renegade. This is the 5th vehicle we have purchased from Krystal. It's always a pleasure doing business with them.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your automotive needs! We're truly grateful for your loyal business and hope you enjoy your new Renegade. Please don't hesitate to reach out the next time we can be of assistance!

They went above and beyond to figure out and fix the

They went above and beyond to figure out and fix the problem with my truck even though I didn't have an appointment..

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  • Overall experience 5.0
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Dealer response

We're so glad we could assist you! Thanks for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your truck and please don't hesitate to reach out if we can be of service again in the future. Take care!

Great customer service and was able to have my vehicle

Great customer service and was able to have my vehicle worked on the same morning we brought it in.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the five stars, Mary! We're glad to hear that your service appointment here at Krystal Chrysler Jeep Dodge Ram Fiat was such a positive one. We hope to see you back!

Always helpful and honest!

Always helpful and honest! The staff is amazing from Jason and Andy to Bob (my new best friend!). Highly recommend as they work with you to understand the car issues. they keep good records too so you’re up to date with car checkups and oil changes.

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  • Overall experience 5.0
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Dealer response

Jason, Andy, and Bob are glad your visit was so great! We are glad that your experience could earn us five stars and we hope that you come to see us again! Thank you for choosing Krystal Chrysler Jeep Dodge Ram Fiat!

Eric was great , all around smooth purchase highly

Eric was great , all around smooth purchase highly recommended to all friends and family thank you

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Eric and our team are happy that the process was so smooth! We hope you love your vehicle and look forward to assisting you again! Thank you for your recommendation and five-star rating! - Krystal Chrysler Jeep Dodge Ram Fiat

Nolan and his colleagues were professional, honest and

Nolan and his colleagues were professional, honest and not pushy. Nolan was personable and kind. It was the most positive experience I have had working with a car dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wow, we're thrilled to hear this wonderful feedback, Tanya, and can't wait to share it with Nolan & the team! Thanks for trusting Krystal Chrysler Jeep Dodge Ram Fiat with your business and please don't hesitate to reach out if we can be of service again in the future!

As most of us know, buying a car can get be a stressful

As most of us know, buying a car can get be a stressful process but not at Krystal! Working with Nicole was great! No pressure, no rush, quick and painless…she made the whole process very easy! I highly recommend her and Krystal!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the five stars! We're glad to hear that Nicole and the rest of the crew here at Krystal Chrysler Jeep Dodge Ram Fiat could assist you. We hope to see you back for all of your future auto needs!