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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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My appointment was honored .

My appointment was honored . On time . Very professional. Service as promised on time. And a loaner car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the five stars! We hope to see you back! -Krystal Chrysler Jeep Dodge Ram Fiat

I needed my annual inspection and I was in at the

I needed my annual inspection and I was in at the appointed time and out in no time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for visiting us here at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your business, as well as your positive feedback, and hope we have the opportunity to serve you again in the future. Take care!

Excellent service.

Excellent service. On time appt. No weighting. Clean environment.. friendly from beginning to end. From receptionist to service person

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave our team your kind five-star review! We look forward to assisting you again during your next appointment! Thank you! - Krystal Chrysler Jeep Dodge Ram Fiat

Pleasant experience, ease of transaction, no pressure and

Pleasant experience, ease of transaction, no pressure and good trade in value, better than others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Dennis for stopping by to leave Krystal Chrysler Jeep Dodge Ram Fiat a wonderful review!

I was able to get my car in for repair much sooner than

I was able to get my car in for repair much sooner than expected. They did a great job and weee very professional and accommodating. Price was reasonable and staff was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We appreciate you trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your vehicle's repair and hope we can be of service to you again in the future. Take care!

Good and satisfied with the purchase of my new 2500

Good and satisfied with the purchase of my new 2500 Ram,Thank You, Jerry Mulvey

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on purchasing your new Ram 2500, Jerry! Thank you for coming to see us to buy your new truck! - Krystal Chrysler Jeep Dodge Ram Fiat

Always helpful, kind, patient, and willing to go the

Always helpful, kind, patient, and willing to go the extra mile for their customers. Always thankful to do business there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Kayla, Our team strives to provide care like this at every visit, and it means so much to us to hear that you were 100% satisfied with your experience! Thank you for trusting us to go above and beyond for you!

Hassle free, minimal back and forth, I would highly

Hassle free, minimal back and forth, I would highly recommend others for purchasing there next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We strive for this exact type of experience, and it makes us happy knowing we've successfully earned your business! Thank you so much for trusting Krystal Chrysler Jeep Dodge Ram Fiat to provide the best care, Mark!

Simply stated this was the least expensive oil change

Simply stated this was the least expensive oil change I’ve had in five years. Fast and efficient! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thanks for giving us the opportunity to serve you, Mike! We hope to see you again next time here at Krystal Chrysler Jeep Dodge Ram Fiat!

The service dept is exceptional.

The service dept is exceptional. They got me in immediately, quickly diagnosed the problem, gave me a loaner car, and had car repaired and ready to go the following day. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Krystal Chrysler Jeep Dodge Ram Fiat Team