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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Staff was very friendly, efficient and professional!

Staff was very friendly, efficient and professional! Work was completed in a timely fashion. Highly recommend dealership for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending and rating us! We appreciate customers like you and look forward to providing five-star care again soon! - Krystal Chrysler Jeep Dodge Ram Fiat

Service work performed quickly and efficiently in a

Service work performed quickly and efficiently in a pleasant atmosphere. Purchased My Wrangler there and continue to be satisfied with dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued support, Cynthia! We look forward to your next visit with us here at Krystal Chrysler Jeep Dodge Ram Fiat!

Very polite , friendly & clean!

Very polite , friendly & clean! I would definitely recommend this dealership to everyone. I will be back !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending our team! We look forward to seeing you next time at Krystal Chrysler Jeep Dodge Ram Fiat!

Excellent dealership a pleasure to work with.

Excellent dealership a pleasure to work with. Will purchase my next car there as long as it not electric.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for leaving Krystal Chrysler Jeep Dodge Ram Fiat your kind review! We look forward to assisting you again in the future!

Consumer response

Your entirely welcome. It has always been a pleasure dealing with Krystal.

Amazing Service department.

Amazing Service department. The manager did an amazing job getting me in and out without issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

This is so great to hear! Thank you for the wonderful five-star review for the Krystal Chrysler Jeep Dodge Ram Fiat team!

Always have had a good experience be it sales (Christoper

Always have had a good experience be it sales (Christoper Connelly or anyone in the Service Department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your automotive needs! We're honored to receive your support and look forward to seeing you at your next visit!

Very personable staff.

Very personable staff. Customer service oriented and willing to take me to an appointment if needed. Problem was solved quickly and I was on my way. My dog was even given some treats for her stay too!! Thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! It was a pleasure having you & your pup visit us here at Krystal Chrysler Jeep Dodge Ram Fiat and we hope to see you again next time!

All phases of the service experience were exceptional

All phases of the service experience were exceptional I would recommend their service to everyone,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the five stars! We're happy to hear that your visit with us was such a positive one. We hope to see you back for all of your future automotive needs! -Krystal Chrysler Jeep Dodge Ram Fiat

Jason, Andy and the rest of the service department is top

Jason, Andy and the rest of the service department is top notch. They get me in for an appointment quickly, whenever an issue arises. They explain everything thoroughly and are never pushy. I 100% trust each of them when they tell me the service my Grand Cherokee needed. I never felt they were suggesting anything that wasn't necessary. I recommend this dealership based on my dealings with the service department. Sharon is always friendly, whether on the phone or in-person. When I need to wait, I enjoy visiting with her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Emma, thank you so much for trusting Krystal Chrysler Jeep Dodge Ram Fiat with the care of your Grand Cherokee! Jason, Andy, Sharon & the rest of the team are truly honored to receive your support and look forward to seeing you at your next visit. Take care and thanks again!

Andy in the service department was professional and

Andy in the service department was professional and courteous. He went above and beyond to accommodate my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Andy at Krystal Chrysler Jeep Dodge Ram Fiat! We're so happy that he provided you with an excellent service visit! See you next time!