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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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It was was a very pleasant atmosphere and it was a

It was was a very pleasant atmosphere and it was a pleasure working with Nolan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Krystal Chrysler Jeep Dodge Ram Fiat! Nolan & the team look forward to serving you again in the future!

I’ve always been satisfied with the service I get from

I’ve always been satisfied with the service I get from Krystal. Friendly staff and quality work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This review makes our day! Thank you for being a Krystal Chrysler Jeep Dodge Ram Fiat customer!

Chris Connolly was an excellent representative of Krystal

Chris Connolly was an excellent representative of Krystal and provided us with answers to all our questions and took the time to make sure of our comfort with our new automobile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so pleased to hear that your visit with Chris and the team was successful! We hope that you love your vehicle and continue to visit us for all your automotive needs! Thank you! - Krystal Chrysler Jeep Dodge Ram Fiat

Top shelf for me, been a customer for years, good deals

Top shelf for me, been a customer for years, good deals when buying and good service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is such a great review to see! Thank you for trusting Krystal Chrysler Jeep Dodge Ram Fiat to provide five-star care to you!

Thank you Elizabeth for finding this amazing truck for

Thank you Elizabeth for finding this amazing truck for me! This is my second Ram truck purchase from Krystal Dodge Ram and it will not be my last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Krystal Chrysler Jeep Dodge Ram Fiat with your loyal business! Elizabeth & the team hope you enjoy your new truck and look forward to seeing you next time. Take care!

Had an appointment at 1pm to sign paperwork for my Jeep,

Had an appointment at 1pm to sign paperwork for my Jeep, salesman was on phone the entire time trying to make another sale. The only person who really helped me was the finance guy.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave us a review. We'd love the opportunity to turn your 3-star experience into a 5-star next time. Please feel free to reach out and let us know what we can do better! - Frank Toti - General Manager - 518-623-3405

The process was smooth and easy.

The process was smooth and easy. My salesman was great and a pleasure to work with. I would definitely recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We appreciate you trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your purchase and hope we have the opportunity to work with you again in the future. Take care!

They were low pressure and very quick to answer all of my

They were low pressure and very quick to answer all of my questions. I had a very good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had a great experience with our team! Thanks for visiting Krystal Chrysler Jeep Dodge Ram Fiat and please don't hesitate to reach out if we can be of service again in the future!

The service dept head (Andy Studler) took me out to my

The service dept head (Andy Studler) took me out to my Jeep, showed me everything they needed to do to fix it and why, along with an accurate estimate of time and cost. They arranged a ride for me home. Also rechecked my fluids later at no extra cost. They have serviced my Jeep since 2016 -- professional and ready to help. Waiting area is pleasant as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We appreciate you trusting Andy & the Krystal Chrysler Jeep Dodge Ram Fiat with the care of your Jeep and look forward to seeing you next time. Take care!

Had my Trucks oil changed and tires rotated.

Had my Trucks oil changed and tires rotated. The service was really fast and friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Krystal Chrysler Jeep Dodge Ram Fiat to provide five-star care for your truck! We look forward to seeing you next time!