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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Krystal Chrysler service dept is great they always have

Krystal Chrysler service dept is great they always have an answer and are quick to service and repair our Chrysler products

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're happy to be your go-to automotive resource! Thank you for trusting Krystal Chrysler Jeep Dodge Ram Fiat!

The staff was easy going and friendly!

The staff was easy going and friendly! No hassle or pressure. Scheduling a test drive was easy and no haggling. I got a 2019 Jeep Compass as a wonderful deal. So happy with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks for the five stars, Vanessa! We're happy to hear that the crew here at Krystal Chrysler Jeep Dodge Ram Fiat could assist you and we hope to see you back for many future visits!

Super satisfied with our recent purchase!

Super satisfied with our recent purchase! Everyone was friendly, helpful and very efficient! Can’t wait to do make business with them! Thanks again Chris!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five stars! We are glad to hear that Chris could assist you during your visit with us here at Krystal Chrysler Jeep Dodge Ram Fiat and we hope to see you back for all of your future auto needs!

What a great experience in purchasing out 4th Jeep from

What a great experience in purchasing out 4th Jeep from Tim Maltbie @ Krystal Chrysler . Will recommend Tim to anyone during to his good salesmanship.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the 5-star review. We appreciate you sharing the positive feedback! - Krystal Chrysler Jeep Dodge Ram Fiat

Krystal gives friendly service.

Krystal gives friendly service. They have a comfortable waiting room and supply free drinks and snacks while you are waiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five stars! We hope to see you here again! -Krystal Chrysler Jeep Dodge Ram Fiat

Very helpful and friendly people, especially Sharon who

Very helpful and friendly people, especially Sharon who answers the phone. I wish parts weren’t as expensive as they are. Kudos to Andy and the whole service and parts department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share this kind review! Sharon, Andy & the rest of the Krystal Chrysler Jeep Dodge Ram Fiat team are grateful for your business and look forward to seeing you next time!

I always get excellent service from Krystal no matter

I always get excellent service from Krystal no matter what or why I bring my Jeep in for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

It's great to hear that the Krystal Chrysler Jeep Dodge Ram Fiat team has made every visit great! Thank you for being a loyal customer, Phil! We'll see you and your Jeep next time!

Very friendly and helpful.

Very friendly and helpful. Had me approved and in my new truck within an hour. I’m very satisfied

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the 5-star review. We're so glad that you had such a wonderful shopping experience with us. - Krystal Chrysler Jeep Dodge Ram Fiat

After sitting and not seeing my car move for 30 min .

After sitting and not seeing my car move for 30 min . I asked if my appt was in fact at the time I thought . They then got it done

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Amanda! We apologize for the unforeseen wait time! Please feel free to reach out to our crew. Thank you and we hope to see you here for all of your future auto needs! Frank Toti - General Manager - 518-623-3405

Very pleasant, friendly and professional.

Very pleasant, friendly and professional. Answered all my questions with hesitation. Very knowledgeable and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five stars, Kris! We hope to see you back here at Krystal Chrysler Jeep Dodge Ram Fiat!