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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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A pleasure to deal with!

A pleasure to deal with! Employees are all professional and very nice! I would gladly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review. We look forward to seeing you here again! -Krystal Chrysler Jeep Dodge Ram Fiat

Always professional, courteous and friendly at the

Always professional, courteous and friendly at the service department. Service was scheduled at my convenience and done quickly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this positive rating. It was our pleasure to provide a top-notch dealership experience. - Krystal Chrysler Jeep Dodge Ram Fiat

Elizabeth at Krystal Jeep/Dodge was so great to deal

Elizabeth at Krystal Jeep/Dodge was so great to deal with. Very laid back didn’t push any specific vehicle on us and even didn’t get annoyed over looking at many vehicles. Her patience was amazing even with an antsy 5 year old. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive rating. Please let us know if there’s anything else that we can do for you in the future. - Krystal Chrysler Jeep Dodge Ram Fiat

Best dealership.

Best dealership. Frank is a wonderful person. We have bought several vehicles from Krystal. Frank always makes us feel like family. Tim Maltbie is the salesperson we always go to. Tim knows our needs. He always finds the vehicle we are looking for. He never puts pressure on us to make a deal. He gives us a chance to think about it. He also treats us like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We appreciate the kind words, and are happy to hear that both Frank and Tim could help provide you with such a positive car buying experience. We hope to see you back here at Krystal Chrysler Jeep Dodge Ram Fiat for all of your future automotive needs!

Do not hesitate to visit Krystal CJDR!

Do not hesitate to visit Krystal CJDR! My family just purchased our second vehicle from this business; the experience was straight forward with no games. They will work will you to make the deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us 5 stars. We are so glad to learn that your experience was so pleasant and successful. - Krystal Chrysler Jeep Dodge Ram Fiat

Didn't have an appointment, I told them I has a check

Didn't have an appointment, I told them I has a check engine light on. They took me right in and repaired it and got me back on my way. Always excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are happy to hear your experience with us was both quick and positive, and we hope to see you back here at Krystal Chrysler Jeep Dodge Ram Fiat for all of your future auto and service needs!

The dealership has been our dealer for many years and

The dealership has been our dealer for many years and they are a great group.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating. We're glad you came in and we appreciate your business at Krystal Chrysler Jeep Dodge Ram Fiat

Vehicle was taken in and repaired in a timely matter.

Vehicle was taken in and repaired in a timely matter. Kudos to the service department and the mechanics at this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review of our service team! We appreciate you trusting Krystal Chrysler Jeep Dodge Ram Fiat with your vehicle and hope we can be of service to you again in the future!

Quick and cordial.

Quick and cordial. The lady that greets you on your way in, is a pleasure. Everything was done to my satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, we appreciate it! We hope to see you again. -Krystal Chrysler Jeep Dodge Ram Fiat

arranged to have me driven back home when I left the car

arranged to have me driven back home when I left the car there for service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five stars, Frank! We are glad that you had such a positive experience and hope to see you again. -Krystal Chrysler Jeep Dodge Ram Fiat