Reviews
Arrived before my scheduled appointment.
Arrived before my scheduled appointment. Had to wait 1 Hour 15 Min for a simple oil change.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
Hi Allen, I'm sorry we didn't provide you with a better appointment, and hope we can provide you with a quicker visit next time. Thanks, Frank Toti - General Manager - 518-623-3405
Very nice clean place, the people that work there are
Very nice clean place, the people that work there are very friendly and welcoming to you! There is refreshments while you waiting for service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback about your recent visit here at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your business and look forward to seeing you again in the future!
The people are very friendly and always asking if they
The people are very friendly and always asking if they can get you anything while you wait for your service. Service is always friendly and quick! Love this place I tell all my friends about it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the wonderful review of our team! We're honored to receive your support and appreciate you recommending us to your friends. Take care and we'll see you next time here at Krystal Chrysler Jeep Dodge Ram Fiat!
Excellent service and professional.
Excellent service and professional. They actually care about selling you a car and getting the best deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave an excellent review! We look forward to seeing you next time at Krystal Chrysler Jeep Dodge Ram Fiat!
The service manager was amazing to work with!
The service manager was amazing to work with! Highly recommend this dealership and service team! Can’t wait to go back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review! We're so glad you enjoyed your visit with our team here at Krystal Chrysler Jeep Dodge Ram Fiat and we look forward to seeing you again in the future. Take care!
I love going there.
I love going there. I go every time I get a new vehicle. Great service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting our team for all of your automotive needs! See you next time at Krystal Chrysler Jeep Dodge Ram Fiat!
Second purchase here.
Second purchase here. Very happy with them. I was not with my husband when he went to finalize the sale. My only complaint would be he returned home with my new $50,000+ vehicle with less then a half of a tank of ( $5/gallon) gas. I think if I had been there I would of insisted it be full. But other than that def our pick for future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your recommendation and honest feedback. Enjoy your new ride!
Picked up and delivered my vehicle for an oil change and
Picked up and delivered my vehicle for an oil change and inspection from my work location.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
This is what we like to hear! We're happy that our team accommodated your schedule and picked up your vehicle from your work. We look forward to seeing you next time at Krystal Chrysler Jeep Dodge Ram Fiat!
I drove over 200 miles to have Krystal work on my truck
I drove over 200 miles to have Krystal work on my truck because I don’t trust other repair shops. They explained what was needed and loaned me one of their personal cars while I waited.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting our team at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your business!
I got an oil/filter change and the 2 fuel filters changed
I got an oil/filter change and the 2 fuel filters changed in my 2017 Dodge Diesel. I realize prices have gone up but the charge was $648. That's crazy I will do it myself next time.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're disappointed to see that we couldn't earn five stars this time and we appreciate you bringing this information to our attention. We regret that you were not satisfied and we wish you the best in your automotive journey. Please do not hesitate to contact me if you are interested in discussing your concerns in more detail. Thank you, Frank Toti - General Manager - 518-623-3405