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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Made the purchase straightforward. Brandon was easy to...

Made the purchase straightforward. Brandon was easy to work with, he took time out of his day off to work with us. Very enjoyable experience overall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Yay! We're so glad to hear Brandon gave you such a memorable experience shopping for your vehicle! Thanks for the awesome five-star review! We hope you love your new ride! - Krystal Chrysler Jeep Dodge Ram Fiat

Has to be one of the friendliest teams out there!Ty for...

Has to be one of the friendliest teams out there!Ty for such an easy experience!This could be the start to a new friendship!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for this excellent review! We will be sure to let our team know they've earned five stars from you! We appreciate you choosing Krystal Chrysler Jeep Dodge Ram Fiat! We look forward to seeing you again!

Absolutely LOVE Krystal & Brandon!!!! Things were so...

Absolutely LOVE Krystal & Brandon!!!! Things were so easy! They are very friendly!!! Jared, also!!! I would recommend anyone to deal with this dealership! Thank you, Thank you!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this fantastic feedback on our Krystal Chrysler Jeep Dodge Ram Fiat team! We'll pass along your kind comments!

In 2016 I went from Nemer in Saratoga to Krystal to...

In 2016 I went from Nemer in Saratoga to Krystal to purchase a vehicle (Ram). I have owned and leased Jeep’s for 15 years prior and trying to deal with an unfriendly dealership had really soured my opinion of Jeep’s. When I went to Krystal I had a truly great experience and didn’t hesitate to come back again, well I glad I went back because this time was even better! Helpful and courteous salespeople, and the finance guy was also wonderful! I have and will continue to recommend Krystal to everyone I know, as this is the best dealership around! Chris (my salesman) was super knowledgeable and took the time to go over every detail of my new Jeep, he was kind and professional. Would not hesitate to send anyone to see him in the future! Thank you for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear our team at Krystal Chrysler Jeep Dodge Ram Fiat could make exceed your expectations and make your experience a great one! We greatly appreciate you taking the time to provide us with this positive feedback and look forward to your continued business!

Brandon Polcare did a fantastic job, I told him what I...

Brandon Polcare did a fantastic job, I told him what I wanted and he showed me 6 trucks that matched what I needed. It made it hard to choose they worked with me wel on my trade and everything went smooth and easy after that. Timely and they did what they said they would do

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this fantastic feedback! We're so glad that Brandon was able to help you find just the right truck and we'll be sure to let him know how pleased you are with his service. Thanks for trusting Krystal Chrysler Jeep Dodge Ram Fiat with your business and please don't hesitate to reach out if there's anything else we can assist you with!

This was my first experience doing business with Krystal...

This was my first experience doing business with Krystal Chrysler-Jeep-Dodge, Inc. and they did not disappoint! Chris was awesome to work with. He was responsive, friendly, and knowledgeable making the purchase process stress free and seamless. I highly recommend both Chris and Krystal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy our Krystal Chrysler Jeep Dodge Ram Fiat team earned your five stars. Thanks, Jlin! We hope to see you again soon!

Great experience purchasing my van from Crystal. I...

Great experience purchasing my van from Crystal. I never felt pushed into anything. I always knew where I stood. Would recommend them! I am happy coustomer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your van! We're glad Crystal could help you through the process and make the whole experience pressure-free. We appreciate your business with us at Krystal Chrysler Jeep Dodge Ram Fiat!

My recent experience at Krystal was a smooth process from...

My recent experience at Krystal was a smooth process from the beginning to the end. My salesman Brandon was patient and worked hard getting me the exact vehicle and options I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We're glad to hear that Brandon worked hard to get you the exact vehicle you were looking for and we hope you'll be visiting us again in the future. Until then, enjoy your new ride and please don't hesitate to reach out if there's anything else we can do for you! - The Krystal Chrysler Jeep Dodge Ram Fiat Team

We had a very smooth easy purchasing experience with...

We had a very smooth easy purchasing experience with Krystal . Elizabeth was very helpful and knowledgeable with our new purchase and I feel as though the dealership gave us a good offer for our trade in . We would do business with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Daniel, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

Great sales team! Fast quality service! Would gladly...

Great sales team! Fast quality service! Would gladly recommend to anyone shopping for a new or used car. Our family will enjoy this Jeep for years to come. 🤙

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for this great review! We're glad our team has shown you a five-star experience and helped find you the right Jeep! Be sure to come to see us for your first oil change! - Krystal Chrysler Jeep Dodge Ram Fiat