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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Very excited about our new truck! Dan was great! He made...

Very excited about our new truck! Dan was great! He made us feel comfortable and answered all of our questions & explained all the new high tech features to us. Thanks Dan, would definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this awesome feedback! We're thrilled Dan could take care of you and answer all of your questions! Thanks for choosing Krystal Chrysler Jeep Dodge Ram Fiat!

Brandon made my purchasing experience from start to...

Brandon made my purchasing experience from start to finish very pleasurable and easy. I will be sure to recommend my friends and family to your dealership for future business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to share your buying experience with Brandon! We're thrilled to hear he made the whole process pleasurable and easy. We look forward to the opportunity to work with your family and friends!

Elizabeth Tapia was absolutely the best salesperson I've...

Elizabeth Tapia was absolutely the best salesperson I've ever dealt with! Even when I called her constantly, or we were exchanging email. Very personable. As for Krystal Jeep Dealership. Very comfortable, friendly environment. Jared in finance was awesome as well. We will definitely make the drive to Krystal Jeep the next time we decide to buy. Thanks for everything! Loving my Grand Cherokee!! ❤

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this great review! We appreciate you coming to visit us here at Krystal Chrysler Jeep Dodge Ram Fiat and are thrilled to hear that you had such a wonderful experience with Elizabeth & Jared. Enjoy your new Grand Cherokee and please don't hesitate to reach out if there's anything else we can do for you!

The whole team was absolutely fantastic, more than...

The whole team was absolutely fantastic, more than helpful in every department and made sure I was taken care of properly! I’ll recommend to anyone I can!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in Krystal Chrysler Jeep Dodge Ram Fiat, and for your business. We are thankful to have you as a customer.

Outstanding customer service!!! Drove from 3 hours away...

Outstanding customer service!!! Drove from 3 hours away and they took care of everything! All I had to do was sign the paperwork and drive away! Would recommend this dealership to anyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for making the trip to us at Krystal Chrysler Jeep Dodge Ram Fiat! We're glad we could make it worthwhile! Take care!

Brandon our Salesman was excellent! He made the buying...

Brandon our Salesman was excellent! He made the buying process easy, and stress free! I will definitely buy there again and recommend to all my friends and family..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re glad Brandon could deliver a 5-star experience! Thanks for choosing Krystal Chrysler Jeep Dodge Ram Fiat, we look forward to seeing you again!

I recently bought a used Jeep from Krystal...

I recently bought a used Jeep from Krystal Chrysler-Jeep-Dodge and I now recommend them to all my friends and family. My sales associate Elizabeth was excellent, answering any questions I had while also giving me plenty of space to make my own decisions. I'm not a fan of being pressured at dealerships and I really appreciated this. I traded in a vehicle towards my purchase; all the pricing and valuation methods were surprisingly transparent and fair. Elizabeth and Krystal as a whole were very responsive to my needs throughout the buying process, and made sure to follow up to help me with a few things afterwards. I came away from it all feeling like I could trust them, which is not a familiar feeling for me when buying a car! All around it was a smooth experience, and I'm in love with my new Jeep :) Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Jeep, Eric! We are so glad to hear you love it and that Elizabeth and Krystal could take great care of you throughout the process! We appreciate your review and hope to see you again in the future! Take care!

Krystal was great , Brandon was awesome to work with, he...

Krystal was great , Brandon was awesome to work with, he never gave up . The finance guy was so nicely organized the pick up process was very quick and easy. Thank you Krystal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great feedback on our team! We're glad to hear you had a great experience with us at Krystal Chrysler Jeep Dodge Ram Fiat!

Elizabeth was awesome to work with and Krystal definitely...

Elizabeth was awesome to work with and Krystal definitely cares about their customers! I will be back for future vehicle purchases. Thank you again, Elizabeth!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

You are very welcome! Thanks for choosing Krystal Chrysler Jeep Dodge Ram Fiat. Take care!

They were amazing from start to finish!!! I got my dream...

They were amazing from start to finish!!! I got my dream car and they couldn’t have been any more nice or helpful with the entire process!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for trusting the Krystal Chrysler Jeep Dodge Ram Fiat with your business! It was an honor helping you get behind the wheel of your dream car and we hope we can be of service to you again in the future. In the meantime, take care and please don't hesitate to reach out if there's anything else we can do for you!