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Gretna Auto Outlet

(541 reviews)
Visit Gretna Auto Outlet
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2023 consumer dealer award
View 6 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 902-1044 (888) 902-1044

Reviews

(541 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gretna Auto Outlet from DealerRater.

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Easy buying process

I worked with Pat and Tom and both were very knowledgeable and helpful. It was a very low pressure buying experience all around and Tom was able to get a very good rate on the loan. They also have a small but good kids play area which was an added bonus when buying with little ones.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience!

We saw the truck from the road, stopped in and took a drive, read the Carfax, came to a quick deal and out the door. Greatest experience. Nice and easy! We also feel like we got a good deal and the people are very friendly. PAT was awesome and definitely knew his stuff about trucks!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Customer Service

Overall- the team at Gretna Auto Outlet was great to work with. However- I would have felt much more at ease if they would do some sort of "50-point or 100 point" inspection to know that the vehicle was in fact a great vehicle to buy. It's almost like playing Russian Roulette at that dealership (if buying a used vehicle). But- doing a ton of research on any used vehicle before you buy it helps a ton too! Thank you for making this buying experience mostly painless. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast and friendly service

Very impressed with the quick and friendly service provided by Pat and Tom. I would recommend them to anyone that is looking for a vehicle to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

VERY GOOD PEOPLE.

VERY GOOD SERVICE.AND HONEST.WILL GO BACK.AND TELL FRIENDS.GOT WHAT I WAS LOOKING FOR NO PUSHY SALES MEN. HAD A GOOD TIME.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Experience

I recently purchased a vehicle from Gretna Auto Outlet. I worked with Brad, he helped me with the vehicle and Tom, he helped me with financing. They were very professional and helpful. I learned about Gretna Auto Outlet from a TV ad I happen to see and since I was looking to replace my vehicle I decided to check them out. I emailed an offer online for a vehicle I saw on their site and got a quick response from Brad. We arranged a time to meet and discuss the deal. Everything involved with the purchase was easy!!! Thank you Brad and Tom....really like the vehicle. If you are in the market for a vehicle, I would check them out. A+ rating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and laid back sales team

We had a great and quick experience when buying my new vehicle!! We would definitely refer family or friends to this crew! Everyone was friendly and so willing to make the car buying process stress free!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Sales process was great

The vehicle I bought had problems before I got home and the dealership wouldn't do anything to help me so after buying a $23,000 truck I had to spend $1400 out of my pocket to fix it before it was in my possession 48 hours I will never purchase a vehicle from them again

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Excellent Experience

I recently purchased a vehicle from Gretna Auto Outlet and the process from start to finish was excellent. Pat Mefferd did a great job making sure to listen to what my wants and to find the vehicle that fit those wants. The business manager Tom Truscott took the time to make sure I understood what I was signing and explain the extra coverages I could add on to the purchase if I so desired. I would definately recommend Gretna Auto Outlet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing Experience!

I emailed Gretna first thing the morning of my appointment. By the middle of the day I was already approved with an interest rate that was significantly lower that what I was already preapproved from by the credit union that I swear by! If you have any kind of reservations, don't think any further!!! Go see Brad, Tom and Chris and they will take great care of you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.