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Gretna Auto Outlet

(541 reviews)
Visit Gretna Auto Outlet
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2023 consumer dealer award
View 6 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 902-1044 (888) 902-1044

Reviews

(541 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gretna Auto Outlet from DealerRater.

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Best service ever

Talked to a salesperson over the phone and in like 2 days I was off driving in a new car. I'll diffently be back for my next car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome

Very good service. Very easy to find the car I wanted and for the price, definitely would recommend this place to a lot of people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Traded in a car for a truck.

Smooth process of test driving and paperwork. It wasn't long and drawn out. The people were easy to talk to and work with. It wasn't a stressful experience like some past car buying experiences. The truck I purchased did need a little work that I knew of, but also had some taillights out which I was unaware of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My vechical buying experience

My experience was a little more laid back. Pat was the first salesman I talked to a month ago, I told him basically my story and what I was looking for and what price range. At that time, the pick-up I was looking at online, had been sold, so I gave Pat my e-mail address and told him if he gets anything, let me know. Pat sent my some pictures of some trucks he thought id might be interested in, but no pressure to buy anything ! We kept in touch by e-mail until I was ready. I went Saturday to Gretna, hooked up with Pat ( which was busy with another customer ) so he introduced me to Josh. Josh, very polite and well mannered, went to their other lot to retrieve me a pick-up that id seen online, let me test drive it and offered to fix anything that was wrong, he showed me several pick-ups and let me test drive them to my satisfaction, until I found the right one for me ! And then at last , Tom, the man with the paperwork. Tom had everything ready to go once I made my choice. Tom explained everything well and had many offers to my needs. What a great buying experience !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Very happy with our experience!

We were very happy with our experience at this dealership and love the vechile we bought! All of the people at the dealership were very helpful, welcoming, laid back, and not forceful at all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very helpful

They were very helpful and very fast. Mitchell and Tom gave great advice and had everything ready to go. It made car shopping a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Unable to tag vehicle bought from Gretna Auto

When we went to tag our Toyota Tundra, there was disappearing ink used where the odometer reading was, so the county would not accept it. So now we are in a bind trying to get it titled and tagged. Will see if they help us get this fixed. If not we will have to get the law involved. Either way, will not buy another vehicle from them, don't know what other illegal practices they use.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

These guys were great!

I lived several hours away and they had a truck I really wanted and they took the time to send me videos of the truck and took care of all the financing basically before I got there. Wide variety of makes and models very well put together dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent!!

Brad was a super cool dude, couldnt have asked for an easier finance staff. Thank you so much for the advice and help with my new truck!!! Scott you're the man!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fair Service

Felt my dealings with Oscar were fair, upfront, and an overall good experience. Financing rate was very competitive. Hoping I have many happy years with my 2016 Impala.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.