Skip to main content

Wayne Automall Hyundai

(2,366 reviews)
2019 consumer dealer award
View 4 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (973) 557-4366 (973) 557-4366
Used (973) 557-4359 (973) 557-4359
Service (973) 557-4367 (973) 557-4367

Inventory

See all 11 vehicles from this dealership.

Reviews

(2,366 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wayne Automall Hyundai from DealerRater.

Want to share your experience with this dealership?

Write a review

Purchased a 2026 Hyundai Tucson from Wayne Hyundai. Very pleased with the process throughout. Sales Associate Matthew Lansang was knowledgeable, courteous and responsive. Highly recommended.

Purchased a 2026 Hyundai Tucson from Wayne Hyundai. Very pleased with the process throughout. Sales Associate Matthew Lansang was knowledgeable, courteous and responsive. Highly recommended.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Richard, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Matthew. We appreciate your business and wish you many safe miles in your new 2026 Hyundai Tucson!

Show full review

Matthew was patient and I was able to test drive a car with no pressure to purchase. Had such a good experience went back later to purchase the car.

Matthew was patient and I was able to test drive a car with no pressure to purchase. Had such a good experience went back later to purchase the car.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Cheryl, for sharing your wonderful experience with us at Wayne Hyundai! We're thrilled to hear that Matthew and the team made your car-buying journey smooth and enjoyable. We appreciate your kind words and look forward to welcoming you back in the future.

Show full review

Originally, I wasn’t going to write a review but this was truly the most disappointing dealership experience I’ve encountered due to the lack of professionalism & unethical behavior of the salesman who assisted me during the purchasing process. I would strongly recommend doing thorough research before choosing this dealer. Jeffrey’s attitude and conduct were unacceptable, and I was particularly disappointed when I found out he negatively referred to me as ‘annoying’ via text message with the finance manager as I was present. This was disrespectful, unprofessional, and completely inappropriate when communicating regarding a potential customer purchasing for his daughter. His behavior demonstrated a lack of basic customer service, respect, and professionalism. I believe this dealership should hold its staff to a higher standard of conduct. Regardless of how a salesperson feels, speaking about a customer in this manner is unacceptable and reflects poorly on the overall buying experience & company. I hope management takes this feedback and addresses this type of behavior so other customers do not have a similar experience.

Originally, I wasn’t going to write a review but this was truly the most disappointing dealership experience I’ve encountered due to the lack of professionalism & unethical behavior of the salesman who assisted me during the purchasing process. I would strongly recommend doing thorough research before choosing this dealer. Jeffrey’s attitude and conduct were unacceptable, and I was particularly disappointed when I found out he negatively referred to me as ‘annoying’ via text message with the finance manager as I was present. This was disrespectful, unprofessional, and completely inappropriate when communicating regarding a potential customer purchasing for his daughter. His behavior demonstrated a lack of basic customer service, respect, and professionalism. I believe this dealership should hold its staff to a higher standard of conduct. Regardless of how a salesperson feels, speaking about a customer in this manner is unacceptable and reflects poorly on the overall buying experience & company. I hope management takes this feedback and addresses this type of behavior so other customers do not have a similar experience.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Aaron, for your feedback. We are looking into this to see where the disconnect happened. Our goal is always 100% customer satisfaction and we take all reviews very seriously as they help us to improve and make changes as necessary. Thank you for giving us the opportunity to earn your business.

Show full review

Very professional, easy to talk to, very open about prices. Not overselling features, very willing to answer questions

Very professional, easy to talk to, very open about prices. Not overselling features, very willing to answer questions

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We take pride in delivering top-notch customer service, and it's wonderful to hear that you had such a positive experience at our location.

Show full review

My wife and I recently got a '27 Palisade Calligraphy Hybrid. We absolutely LOVE the truck. Daniela connected with me first whose an absolute sweetheart and was the reason why I initially felt that Wayne Hyundai was probably gonna be where I wound up. Afterwards I started working with Matt Lansang who just seems like a genuinely decent guy. I could tell how much he cared to go out of his way to make sure we got the best deal and had best buying experience possible. He didn't disappoint. Everything was smooth and easy and once we hit the dealership we were in and out in no time. While there was one hiccup (which happens from time to time) Simon over in Finance was very quick to rectify and make sure everything was ok. I would honestly send anybody I know whose thinking about getting a Hyundai over to Wayne. It was probably the easiest, quickest, and most "down to Earth" car buying experience I can remember having.

My wife and I recently got a '27 Palisade Calligraphy Hybrid. We absolutely LOVE the truck. Daniela connected with me first whose an absolute sweetheart and was the reason why I initially felt that Wayne Hyundai was probably gonna be where I wound up. Afterwards I started working with Matt Lansang who just seems like a genuinely decent guy. I could tell how much he cared to go out of his way to make sure we got the best deal and had best buying experience possible. He didn't disappoint. Everything was smooth and easy and once we hit the dealership we were in and out in no time. While there was one hiccup (which happens from time to time) Simon over in Finance was very quick to rectify and make sure everything was ok. I would honestly send anybody I know whose thinking about getting a Hyundai over to Wayne. It was probably the easiest, quickest, and most "down to Earth" car buying experience I can remember having.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience with us at Wayne Hyundai! We're thrilled to hear that Daniela, Matt and the team made your car-buying journey smooth and enjoyable. We appreciate your kind words and look forward to welcoming you back in the future.

Show full review

Overall great experience. Mateo was super helpful, patient and kind. Love my new 2026 Hyundai Tucson

Overall great experience. Mateo was super helpful, patient and kind. Love my new 2026 Hyundai Tucson

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Hyundai Tucson! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Mateo. We appreciate your business and wish you many safe miles in your new vehicle!

Show full review

Had an amazing experience and left with an amazing car thank you so much I will definitely recommend!

Had an amazing experience and left with an amazing car thank you so much I will definitely recommend!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Alnisa, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles in your new Hyundai!

Show full review

Matthew was helpful and accomodating. Overal good experiance as expected at car dealership. Would buy again from Wayne Hyundai.

Matthew was helpful and accomodating. Overal good experiance as expected at car dealership. Would buy again from Wayne Hyundai.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Henry, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Matthew. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

Show full review

Matt and everyone I dealt with at the dealership were so helpful and pleasant. I would highly recommend this dealership.

Matt and everyone I dealt with at the dealership were so helpful and pleasant. I would highly recommend this dealership.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us. We are grateful that you recognized Matt’s helpfulness and commitment to excellence. Providing a fantastic customer experience is our top priority, and we are thrilled to hear we met your expectations. We wish you many safe journeys.

Show full review

Mathew was incredible from beginning to end, very responsive and on top of his game. One of the better car leasing experiences for me.

Mathew was incredible from beginning to end, very responsive and on top of his game. One of the better car leasing experiences for me.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're thrilled to hear that Mathew provided you with such responsive and excellent service. We look forward to assisting you again in the future!

Show full review
See all 2366 reviews

Related searches near you