Reviews
Mike was patient and thorough.
Mike was patient and thorough. He explained erroneous data on the multipoint inspection form. The coupons were a plus.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Got the situation taken care of same day!
Got the situation taken care of same day!! Explained the problem and was very courteous
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is never a pleasant experience having to schedule a
It is never a pleasant experience having to schedule a vehicle for service, but Victory Toyota made it a much easier process. Laura made the appointment and loaner vehicle process simple and quick. Prinz, my service representative was informative and thorough throughout the entire process. His attention to detail and taking time to ensure everything works as expected, is exactly the care I like to see when dealing with costly repairs or maintenance. The entire car issue was not a pleasant one for me, but Victory Toyota and Prinz helped manage the situation for me and I am 100% satisfied with the repairs. Thanks again Prinz .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are trading a 2023 Tacoma for a 2025 RAV4 hybrid,
We are trading a 2023 Tacoma for a 2025 RAV4 hybrid, mostly to get better mileage on cross-country trips. Scott worked hard to find us a vehicle and deal that worked for us. The entire St. Louis Victory Toyota team has treated us very well and has been a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I left my car overnight for an early appointment.
I left my car overnight for an early appointment. They contacted me when it was ready. I got A1 customer service
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were very helpful with my daughter’s car and
They were very helpful with my daughter’s car and explained everything that needs to be taken care of
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took a long time to check me in.
Took a long time to check me in. prinz was super nice and friendly as was the rest of the team. They promised some by 4pm and it was but never got a call to confirm.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I have good memories about this dealership, it’s where I
I have good memories about this dealership, it’s where I bought my first brand new 2025 RAV4.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The car dealership provides excellent customer service
The car dealership provides excellent customer service and offers a wide selection of vehicles to meet different needs and budgets.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast friendly service!
Fast friendly service! Mike is always thorough and friendly. Although, he asked if I wanted my car ran through the wash and I said yes, but they never washed it. I heard whoever was responsible for washing them missed the car in front of me as well. So the tech doing the cars and reading the instructions on the tickets aren’t being very thorough.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
