Reviews
Write a reviewCotroneo Auto Group.....OUTSTANDING!
In my search for the the right BMW M5, I communicated with numerous dealers all over the country, and none compared to Ken Cotroneo. He, his brother Mike, and the staff were OUTSTANDING in every respect of the car shopping/buying experience. They were professional, courteous, respectful of my time, and thoroughly knowledgable about the car, which was perfect. Ken's detail shop is absolutely meticulous about every detail. Apart from the odometer, you would be hard pressed to tell it wasn't rolling off the showroom floor. Thanks, Ken. I LOVE THE M5!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Create Deals, Even better People
Return customer. ALWAYS a great experience. The buying process has always been quick and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Oct. 2016 X5 Purchase
Oct. 2016 purchase of BMW X5 My interaction with Cotroneo Auto Group was absolutely the easiest and most efficient car buying experience I have ever experienced. The quality of the automobile is outstanding and far surpassed what I saw at larger national used car dealers. The attention to detail on the detailing work was impeccable--I know you think that the photos are too good to be true, but that is not Photoshop! I worked with Mike and Ken mostly via e-mail, but they were always quick to hop on the phone to hammer out final details or clarify things. All-in-all, the transaction took two days and Mike and Ken handled the logistics of transportation, registration, titling, etc. without a single wrinkle. For those of you who would rely on a national used car dealer for price transparency or logistical scale, you're leaving a lot of money and time on the table and you are also missing out on outstanding vehicles! Give Mike or Ken a call--if they don't have exactly what you're looking for, they're likely the best to find it for you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Son's first car
Great place to do business! Will be calling on them again for our next purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cotroneo Auto Group is a winner!
I have been casually looking for a 2014 BMW Z4 for a couple of months. So when a car with the exact options I wanted popped up 10 miles from home, I had to check it out! I was delighted. Mike and Ken at Colroneo Auto Group are true professionals. Every vehicle in their inventory is pristine. I never felt that they were selling me a car - more like they were helping me to buy a car. Best buying experience ever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Easiest car buying transaction ever. Process was extremely transparent which gave me confidence that the end price was fair and that the car was quality vehicle. Highly recommended and would definitely be a repeat customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
I worked with Ken on purchasing a BMW 335i Convertible. Ken and his team made the purchase an awesome experience; the best I've ever had in buying a car. He was meticulous in answering each and every question. He was responsive and always took the time to make sure I was being taken care of. He takes pride in his dealership and it shows in every aspect. The car was very well represented in the description and pictures, but looked even better in person. It is so refreshing to interact with someone with the level of integrity Ken has. We will be back for our next vehicle purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Perfect Car Buying
Thank you guys for a great buying experience. You are second to none. Do yourself a favor, if you need a car this is the first place you should look because these people are the real deal. Customer service was awesome, they were patient on the deal and gave me time to work it out as I was out of town. The car, OMG! This car was already a dream on the website. When I saw it in person I was blown away by the condition and have been on cloud 9 ever since. This is the only Dealership I could ever buy a car from on the internet sight unseen and more than likely the first stop for me whenever I need a car in the future. Thanks again Ken and Mike!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Flawless Online Process and Response Time
Mike Cotroneo provided a first class buying experience. Despite my concern of purchasing a car from out of state to be delivered to me, he made sure to keep me posted every step of the way and walked me through it without any issues. They have teamed up with an auto transport company that matches their wonderful customer service. I know this may be rare, but in my case I received my car in 24 hours from the time they picked it up in Texas to dropping it off in my driveway in Ohio. Phenomenal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
president
i was searching for a used BMW M3 on line and found one at Cotroneo Auto Group in Dallas. I was treated very well over the phone as I had several questions on the car. Ken the owner took all the videos I had requested along with some additional photo's. the car was in immaculate condition and he personally picked me from the airport as I flew in from out of state to buy the car. if I am ever in the market for another sports car I would buy from Cotroneo Auto Group again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase