Reviews

3.7 out of 5 3.7
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 12, 2018

    Dont be fooled by their paid friends and family reviews on google, search this places name on diesel truck forums and Facebook pages for the real stories... I was burned on a truck that broke down on the way home from the dealership and was told sorry about your luck as is means as is They dont service the vehicles they buy, just murder them in armorall and park them on the lot I wouldn't recommend this place to my worst enemy

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 26, 2018

    This was my first truck purchase and it was very easy from start to finish. Everybody at this dealership was great to deal with and made me feel comfortable... throughout my experience at the dealership. As you can imagine, buying a truck for the first time is a very big decision and Auto Concepts made me feel completely at ease. I highly recommend this dealership!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 10, 2017

    This was quite possibly the best experience I have had buying a truck from a used truck dealer. The sales staff was quick, courteous and honest. After... sending in my finance info I was able to get in and out with a new truck in about an hour...including the test drive! Great people, great deal and great service! Thanks Auto Concepts!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 19, 2016

    Buying process was super easy and the staff is really laid back. Just an overall great truck purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 21, 2015

    This is a different kind of truck shopping experience.....You won't believe it until you try it, but it's straightforward with no bull (just how I like... to do business). You won't get the fake smile and upsell here as I have from past dealers. I found Auto Concepts to be incredibly honest and knowledgeable about there trucks, so we have gotten two diesel trucks from this dealership in a year for myself and my son. I will go back again when I need to buy another truck in the future, but have already referred a few friends. If I had to offer advice before going to Auto Concepts to shop for a truck, be prepared to be in the market to buy a truck and shoot them straight....Two thumbs up! 100% Recommended

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 4, 2014

    Auto Concepts of Joliet works hard to make sure the customer leaves there with a smile and 100% satisfied. Thanks, I love my new diesel truck!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 3, 2012

    Showed up there waited outside in the cold for 30min no one came went inside and got told i dont have time for you either pay cash or leave. Didnt even... day hi.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?