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Lux Auto Plus

(558 reviews)
Visit Lux Auto Plus
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(866) 980-5226 (866) 980-5226

Reviews

(558 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lux Auto Plus from DealerRater.

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Recent purchase

I recently made a purchased at Lux Auto and the expirience was great! Easy buy by far. All sales people were very friendly and helpful. Ryan Cox sold me the truck and worked hard to get me into the right one . Deffinatly reccomend Lux Auto to all my friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Efficient

We drove into the dealership on a Sunday afternoon, not knowing or hearing about it before. We saw a car we liked and we're shown it by Ryan Cox, who was very knowledgeable and helpful. By Wednesday, we drove home in our beautiful new Buick Encore! The experience was seamless. They did everything that they said they'd do on time. No wasted trips! After we had the car home for the weekend, we saw some damage to a tire, done by the previous owner, and it was swiftly taken care of. A new car dealer experience at a used car dealership. Thanks Ryan, and Brian

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Painless

Everyone at Lux was great. They made the entire process painless. I would definitely buy a car from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lux Auto was GREAT!

Everyone at Lux Auto were so helpful. They made the entire process painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Used car like new

I bought a car and a sports bike from bill Mish at lux a auto most pleasant person I have met at a car dealer service was fast approval was even fast. I would recommend him and lux auto to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Satisfied customer

I would like to thank Billy Mish at Lux Auto for providing me with a good/reliable vehicle and for providing services when needed. He has been very helpful in the whole process. I would definately recommend LuxAuto for anyone who may be looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice job, Ryan Cox and staff

Thank you very much for the excellent work and the car. Purchased my 2014 FIAT 500L from this garage and couldn't be happier. The staff worked very hard for me, getting me financed on a car when other garages couldn't. In fact, the worst part of the transaction was the fact that I forgot to grab my EZPass from the car and had to run back to pick it up! HA! Can't recommend this garage enough, with a huge hat tip to Ryan Cox for being flexible, easy to work with and very kind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chrysler 200

Needed a new vehicle, went to Lux Auto, they quickly figured out what a good price range was for me and then showed me a selection of cars that i could afford. Gene Rice was very helpful through out the whole process and made sure i wasn't feeling pressured into anything, great experience. I would recommend starting your search at Lux.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Billy Was great!

recently bought my newest car from Billy over at Lux Auto Plus, a gorgeous BMW! The whole process actually took a couple of weeks as I poured over various cars in the area, trying to pick the right one, but I kept coming back to the BMW. I had called them several times over the course of my hunt, always speaking with Billy, and always had the very best experience. He was very helpful without being pushy and overbearing. When we finally came down for the sale, he knew me right away, handed me the keys for my test drive, and we were off! While we were out, the check engine light did come on, we brought it back in, and the problem - a tiny little split rubber cap from a vacuum something-or-other on the turbo - was taken care of very quickly, and the car given a clean bill of health! While we waited, Brian the GM - was very accommodating, very friendly, and very aware and knowledgeable about the cars on his lot! The whole place has a very friendly feel to it, I could not be happier with our experience! (Oh, and I LOVE my car!!! Thank you!)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Audi Q5

This was by far the best car buying experience I ever had. No pressure. The cars are priced perfectly. Best deal that I found. Everyone was professional...I give this dealership 5 stars and 10 thumbs up. Billy Mish was the BEST car salesman ever. I live in South Carolina and purchased a car from this dealership when I was in Massachusetts and would drive 1,000 miles to use this dealership again. I will return to the dealership anytime I need a new vehicle...I send my family and friends as well...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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