BMW of Murrieta

Excellent service! Very well run business. Highly recommend visiting Murrieta BMW for your next car purchase or service. Lots of inventory to find a great deal on the car you are looking for.

R.Toledo is very professional, thoroughly, attentive n right on track. He give updates on the vehicle. Pleasant and vey friendly.. also front desk ladies are very nice n professional. Highly recommended . Keeping this dealership for any of my services in the future. Good job

Samantha Smith in the service department made the experience as good as it could be, she was understanding, took great care of me and was the best overall assistance I’ve had in 20 plus years of dealing with service departments.

Always incredibly helpful and seem to be fair on price. We always have great service and customer support

They were friendly and fixed the problem quickly. Communication was great throughout the process and they provided a loaner during the repairs so that the inconvenience was minimal during repairs

Mark was amazing throughout the entire car buying process! Would definitely recommend to friends and family!

My overall experience was very positive and exceeded my expectations. My sales representative, Chris, delivered on everything he promised. He kept me informed, and I never felt like any games were being played.

Service Associate, Reynoldo, was excellent! He was quite friendly and helpful. I appreciated the time he took to assist me with my two toddlers when we arrived. He was caring and thoughtful. Another Associate, Charles, was also quite friendly and helpful. While I am ready to trade in my 2029, 740i, he was quite helpful with getting the information to my husband regarding the new 7 series models. My husband isn't ready but I do appreciate Charles putting that bug in his ear!! 😀 Overall I am totally satisfied with my car service. All items were addressed. The video from the mechanic was clear and informative. My only issue was the rental car associates. On my return date, I walked over to the counter with my two toddlers ( ages 3 & 5). I was taken aback when not only was i not addressed upon stepping up to the counter, but my 3yr old who kept loudly saying "Hi" was totally ignored. There were three young men standing there behind tge counter talking. All three refused to acknowledge us. I asked for assistance returning the vehicle and I was met with quite cold treatment. I would suggest someone reach out to the rental car crew and educate them in customer service! Thank you BMW of Murrieta! Service Dept and mechanical worker are steller!!! Let's try to bring the Rental Car crew up to speed.

AMAZING!!! Couldn’t be happier with the level of service I received! Best communication I’ve had at a dealership, never taking my car anywhere else!! Thank you Alexandra Harmsen for the exceptional service!

Process was very professional, and helpful to explore options to save me time and money. Thank you