Reviews
Been a customer of Hendrick for a few years now since
Been a customer of Hendrick for a few years now since moving out this way and if i am being honest i first went out of convenience but the exceptional service i received that day and continue to receive every visit is why I am a returning customer and will only go to hendrick for my bmw needs. I always schedule my service visits with Travis Hardy super nice and professional and always does his best to take care of his customers while smiling, i honestly enjoy taking my car into Hendrick it?s like a big family. Kudos to the team!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael, we’re thrilled to hear Travis and the team consistently make your visits feel like family. Thank you for your loyalty and thoughtful feedback! We truly appreciate your trust and look forward to serving you for many years to come!
Always a pleasure dealing with this dealership.
Always a pleasure dealing with this dealership. Always friendly and fast. Easy to make an appointment and they are always very accommodating if you have transportation issues
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Kellie for your kind words! We’re glad your visits are always friendly, fast, and convenient. We appreciate your continued support!
Clean modern dealership and resolved my warranty issue,
Clean modern dealership and resolved my warranty issue, all in about 3 hours.Will use the dealership again for any needed repairs. Victoria was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Steven. We are glad Victoria handled your warranty quickly—we look forward to serving you again!
great friendly service Elizabeth was very helpful and
great friendly service Elizabeth was very helpful and polite gave me all the information i needed to move forward with the project, will recommend my friend?s to the dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Peter, we are glad Elizabeth provided helpful and friendly service. We truly appreciate your recommendation! Thank you for your kind words.
My Service Representative John Crook is always welcoming,
My Service Representative John Crook is always welcoming, professional and excellent. Always ready to help.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sharonwrice, we’re glad John consistently provides welcoming and professional service. We appreciate your feedback!
Samantha smith and her team are great,will keep going
Samantha smith and her team are great,will keep going back to them for service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ird475, it's experiences like yours that really keep us motivated! Thank you for taking the time to share your positive experience with us. We look forward to seeing you again.
My service advisor Samantha is the best, she’s always my
My service advisor Samantha is the best, she’s always my go to when my vehicle needs service. Always professional, friendly, knowledgeable. Just the best overall.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Litocabra, we’re glad Samantha consistently provides professional, friendly, and knowledgeable service. She’ll be thrilled to hear your feedback!
Easy and efficient service!
Easy and efficient service! This is my second or third time coming in for service and I am thus far satisfied with all involved. Ronaldo was very attentive and explained every step of service process! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Maria, we are very happy to know that Ronaldo made your service experience easy, efficient, and clear. We appreciate your continued trust in us!
R.Toledo is very professional, thoroughly, attentive n
R.Toledo is very professional, thoroughly, attentive n right on track. He give updates on the vehicle. Pleasant and vey friendly.. also front desk ladies are very nice n professional. Highly recommended . Keeping this dealership for any of my services in the future. Good job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Annabelle, for your wonderful feedback! We’re glad R. Toledo and our front desk team provided professional, friendly, and attentive service. We appreciate your recommendation and look forward to serving you in the future!
Excellent service!
Excellent service! Very well run business. Highly recommend visiting Murrieta BMW for your next car purchase or service. Lots of inventory to find a great deal on the car you are looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike, our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!