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Fort Myers INFINITI

(1,859 reviews)
Visit Fort Myers INFINITI
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 325-8261 (888) 325-8261
Used (866) 455-6848 (866) 455-6848
Service (855) 698-8727 (855) 698-8727

Reviews

(1,859 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fort Myers INFINITI from DealerRater.

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Took my vehicle in for service.

Took my vehicle in for service. Made an appointment prior to arriving. Quick courtesy service from everyone involved. Will definitely use this dealership again. They returned my car washed and vacuumed out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Pam, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

The greatest customer service and short wait time.

The greatest customer service and short wait time. Everyone is very helpful Clean facilities All my questions are answered and all my needs taken care of

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Barbara, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Steve was very knowledgeable about the 2 models I was

Steve was very knowledgeable about the 2 models I was interested in. He was very patient as I flip flopped making a decision. As a single woman purchasing a car, he treated me with respect. Arman was very efficient with the paperwork to get me out the door in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Diane, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

I came in for my regular service and maintenance, and

I came in for my regular service and maintenance, and Jenna was great. She kept me updated while I waited, provided excellent customer service, and even gave me discounts while my car was being worked on. Friendly, professional, and truly customer-focused ? thank you, Jenna!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Philippe, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Smooth purchase and the team was very sensitive to our

Smooth purchase and the team was very sensitive to our needs. Special kudos to our salesman Steve. If you?re looking for an Infinity I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi William, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Service did an awesome job.

Service did an awesome job. Waked me through the whole process. Work was completed on time and on budget. They were great about advising me on things that needed immediate attention.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Max, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Fort Myers Infiniti service department is the best.

Fort Myers Infiniti service department is the best. The service person Jenna Yorta did a great job explaining the recall issue I was there for. It was an all around good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Anne, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Our service manager was Zach.

Our service manager was Zach. We have had him multiple times and he has always done a great job. Communication was great, and the work was performed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Matt, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Efficient in every way.

Efficient in every way. Reminder notices sent several times. The review makes you write so many words and they wonder why people don?t do them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Everything as usual went very well.

Everything as usual went very well. Very pleased with all the work done. As always I very satisfy. Customer service was excellent as usual. I am always pleased after using Ft Myers Infinity.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Larry, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.