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Rairdon's Dodge Chrysler Jeep of Monroe

(531 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2016 consumer dealer award
New (833) 240-6655 (833) 240-6655
Used (833) 241-6440 (833) 241-6440
Service (833) 241-2579 (833) 241-2579

Reviews

(531 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rairdon's Dodge Chrysler Jeep of Monroe from DealerRater.

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Although not covered with my warranty, I was given cost

Although not covered with my warranty, I was given cost and step by step process the entire time. Was even offered monthly payment with rent due and Xmas in less than 30 days. Ashley was great and so helpful!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Consumer response

I was happy to get t step by step Info during process. Ashley checked with warranty people, and gave step by step process. She helped me with payment arrangements as I was not expecting a big bill a month before Xmas. And rent due. Payment plan right now saved me!!!!

Consumer response

No edit needed

Very knowledgeable staff and they were great to work with

Very knowledgeable staff and they were great to work with during our recent purchase. The process of purchasing a new vehicle can be stressful, but Rairdon's answered our questions and the process did not feel like the typical high pressure sales pitch. Overall, it was a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fantastic dealership, easy to work with.

Fantastic dealership, easy to work with. Michael Horner is wonderful, extremely knowledgeable, patient and kind.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I bought my Gladiator in 2020.

I bought my Gladiator in 2020. It's been a great experience at this dealer. I just had my first issue with it, had it towed there on Sunday. First thing Bill in service called Monday morning and called back with every update, issue was fixed that day, They picked me up in the morning too! Great service !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Service advisor Steve Atkinson made an otherwise

Service advisor Steve Atkinson made an otherwise stressful experience worth it. He alone would be the reason I return if I need service in the future. He seriously provided "genuine" personalized customer service and went out of his way to make sure things were taken care of correctly. Good customer service should always be recognized and I hope Rairdon's knows and appreciates the work he does for them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Rairdon of Monroe went above and beyond to get my wife

Rairdon of Monroe went above and beyond to get my wife her dream Jeep transferred from another dealership!! Couldn’t thank them enough!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service rep was very helpful.

Service rep was very helpful. Thoroughly explained the service requirements for my vehicle, was very patient and knowledgeable.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service experience was very efficient.

The service experience was very efficient. The service gentleman who checked me in was fantastic.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

David and John were fantastic, they both went over and

David and John were fantastic, they both went over and above to make our car buying experience easier. Thanks so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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They were very accommodating to our rushed situation and

They were very accommodating to our rushed situation and worked efficiently to diagnose the issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.