Reviews
Although not covered with my warranty, I was given cost
Although not covered with my warranty, I was given cost and step by step process the entire time. Was even offered monthly payment with rent due and Xmas in less than 30 days. Ashley was great and so helpful!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was happy to get t step by step Info during process. Ashley checked with warranty people, and gave step by step process. She helped me with payment arrangements as I was not expecting a big bill a month before Xmas. And rent due. Payment plan right now saved me!!!!
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Very knowledgeable staff and they were great to work with
Very knowledgeable staff and they were great to work with during our recent purchase. The process of purchasing a new vehicle can be stressful, but Rairdon's answered our questions and the process did not feel like the typical high pressure sales pitch. Overall, it was a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic dealership, easy to work with.
Fantastic dealership, easy to work with. Michael Horner is wonderful, extremely knowledgeable, patient and kind.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought my Gladiator in 2020.
I bought my Gladiator in 2020. It's been a great experience at this dealer. I just had my first issue with it, had it towed there on Sunday. First thing Bill in service called Monday morning and called back with every update, issue was fixed that day, They picked me up in the morning too! Great service !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service advisor Steve Atkinson made an otherwise
Service advisor Steve Atkinson made an otherwise stressful experience worth it. He alone would be the reason I return if I need service in the future. He seriously provided "genuine" personalized customer service and went out of his way to make sure things were taken care of correctly. Good customer service should always be recognized and I hope Rairdon's knows and appreciates the work he does for them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rairdon of Monroe went above and beyond to get my wife
Rairdon of Monroe went above and beyond to get my wife her dream Jeep transferred from another dealership!! Couldn’t thank them enough!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service rep was very helpful.
Service rep was very helpful. Thoroughly explained the service requirements for my vehicle, was very patient and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service experience was very efficient.
The service experience was very efficient. The service gentleman who checked me in was fantastic.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
David and John were fantastic, they both went over and
David and John were fantastic, they both went over and above to make our car buying experience easier. Thanks so much!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They were very accommodating to our rushed situation and
They were very accommodating to our rushed situation and worked efficiently to diagnose the issue.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair