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RS Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (30 reviews)
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Sales hours:
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Sales
Monday 8:00am–6:00pm
Tuesday 8:00am–6:00pm
Wednesday 8:00am–6:00pm
Thursday 8:00am–6:00pm
Friday 8:00am–5:00pm
Saturday 8:00am–12:00pm
Sunday Closed
(319) 249-6061 (319) 249-6061

Inventory

See all 38 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2009.
Welcome to R.S. Auto INC. We have been in business for over 40 years and with each customer who continues to come through our door we grow expand and revolutionize the way we do business.

Browse our website. Look through the vast array of vehicles we have in our inventory. Contact us for more information. Call Rick to see what we have in stock.

We are open till 6:00 pm Monday through Thursday till 5:00 pm Fridays and till 12:00 noon on Saturdays. You can always call ahead and make an appointment if those hours don't work out for you.We look forward to seeing you.

Se habla espaol. Contactar a Suzie R.S.
Been in business for over 40 years! Se habla espa?ol!

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (30 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great location

Bought like 8 cars from them Service is fantastic and always taken care of. Always received top care and actually cared about finding me what I was looking for

Great location

Bought like 8 cars from them Service is fantastic and always taken care of. Always received top care and actually cared about finding me what I was looking for

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great people and great service

When we have had problems with our car they have fixed it free of charge. Great customer service. They fixed our car very fast and have even given us loaner vehicles so we could get around. They have worked with us on more than one occasion.

Great people and great service

When we have had problems with our car they have fixed it free of charge. Great customer service. They fixed our car very fast and have even given us loaner vehicles so we could get around. They have worked with us on more than one occasion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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It’s great to talk directly to the Haines’s owner

They were very honest on all the details about the car. They were all very friendly and helpful. I would definitely go back and recommend them to others.

It’s great to talk directly to the Haines’s owner

They were very honest on all the details about the car. They were all very friendly and helpful. I would definitely go back and recommend them to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service , will recommend it....very polite..

Would recommend, they are so helpful, they speak English and Spanish. Bought my Mercedes-Benz and my prius there and all the time I have problems with it they are right there to help me .. ....and I can't wait for my jeep ....I'm a happy customer....thank you so much Rick and suzie .

Great service , will recommend it....very polite..

Would recommend, they are so helpful, they speak English and Spanish. Bought my Mercedes-Benz and my prius there and all the time I have problems with it they are right there to help me .. ....and I can't wait for my jeep ....I'm a happy customer....thank you so much Rick and suzie .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ehhh.

Buying process was super easy. No doc fees, no BS. You pay what's on the vehicle. I liked that aspect. I bought an 04 Silverado - obviously I don't expect the truck to be perfect, but I paid a premium for it given its "supposed" condition. Needed belts and tensioners. Not a big deal - it's an 04 with 170k-ish. It's probably earned that. Truck had a completely BROKEN shock when I went to pick it up - they fixed that no charge, but seriously? Why wasn't that right when I picked it up. Why was it like that on your lot? Had electrical issues with the truck right away. After a few gray hairs, some tracing with a test light, a lot of help from google, and a little divine intervention I found a loose bulkhead at the firewall. Rick's wife told me verbally "Our warranty says only engine and transmission, but if anything else is wrong, bring it back and we'll fix it." Tried calling them and they didn't really want to help me. At some point this truck has had transmission work - one of the cooler line clips had broken and the lines sagged. The steering linkage almost rubbed a hole in one of the lines. Glad I caught it when I did! Could've possibly left me stranded and wiped out my transmission! After the electrical issue, I didn't even bother calling. I figured I'd get the same treatment. All of these issues surfaced within 3 weeks of owning the truck. Customer service attitude did a complete about-face after the sale. Rick, if your employees couldn't see a broken shock and a tranny cooler line that was on its last leg, you might need to offer them vision insurance! Might be advantageous for your reputation. If I hadn't been able to fix the stuff myself, I'd already be sick of this truck. If you're going to offer such poor post sales service, at least make sure I'm getting what I'm paying for. Wouldn't recommend if you're not able to fix stuff yourself.

Ehhh.

Buying process was super easy. No doc fees, no BS. You pay what's on the vehicle. I liked that aspect. I bought an 04 Silverado - obviously I don't expect the truck to be perfect, but I paid a premium for it given its "supposed" condition. Needed belts and tensioners. Not a big deal - it's an 04 with 170k-ish. It's probably earned that. Truck had a completely BROKEN shock when I went to pick it up - they fixed that no charge, but seriously? Why wasn't that right when I picked it up. Why was it like that on your lot? Had electrical issues with the truck right away. After a few gray hairs, some tracing with a test light, a lot of help from google, and a little divine intervention I found a loose bulkhead at the firewall. Rick's wife told me verbally "Our warranty says only engine and transmission, but if anything else is wrong, bring it back and we'll fix it." Tried calling them and they didn't really want to help me. At some point this truck has had transmission work - one of the cooler line clips had broken and the lines sagged. The steering linkage almost rubbed a hole in one of the lines. Glad I caught it when I did! Could've possibly left me stranded and wiped out my transmission! After the electrical issue, I didn't even bother calling. I figured I'd get the same treatment. All of these issues surfaced within 3 weeks of owning the truck. Customer service attitude did a complete about-face after the sale. Rick, if your employees couldn't see a broken shock and a tranny cooler line that was on its last leg, you might need to offer them vision insurance! Might be advantageous for your reputation. If I hadn't been able to fix the stuff myself, I'd already be sick of this truck. If you're going to offer such poor post sales service, at least make sure I'm getting what I'm paying for. Wouldn't recommend if you're not able to fix stuff yourself.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great people

Rick at RS Auto was a breeze to do business with. His place is a salvage yard / rebuild shop / dealership. I was interested in a rebuilt car he had, and we had to do a lot of the deal over the phone, since I live 4 hours away. When I did get to go see it, the car was exactly as Rick had described, and in even better condition than I was thinking of. I had a few questions which were answered honestly and quickly, and I ended up buying the car. I would recommend shopping here if you are looking for a good deal and fair prices.

Great people

Rick at RS Auto was a breeze to do business with. His place is a salvage yard / rebuild shop / dealership. I was interested in a rebuilt car he had, and we had to do a lot of the deal over the phone, since I live 4 hours away. When I did get to go see it, the car was exactly as Rick had described, and in even better condition than I was thinking of. I had a few questions which were answered honestly and quickly, and I ended up buying the car. I would recommend shopping here if you are looking for a good deal and fair prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Give you the run around and don’t back their word.

Check everything on the vehicle. Trust your gut when buying from them. I was so excited to buy my car, got home with many problems!

Give you the run around and don’t back their word.

Check everything on the vehicle. Trust your gut when buying from them. I was so excited to buy my car, got home with many problems!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Rude. Disrespectful. Arrogant.

Wow. I don't think I've ever encountered anyone so rude and disrespectful at these folks. I was stunned. How does a company like this stay in business?

Rude. Disrespectful. Arrogant.

Wow. I don't think I've ever encountered anyone so rude and disrespectful at these folks. I was stunned. How does a company like this stay in business?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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No E-mail Response

Don't bother with an email, they won't respond. Tried twice. You missed out on a possible sale! Was willing to drive the distance to make a deal.

No E-mail Response

Don't bother with an email, they won't respond. Tried twice. You missed out on a possible sale! Was willing to drive the distance to make a deal.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Happy Buyer

Very knowledgeable and nice quality vehicles, very helpful and answered all questions, not really pushy like typical salesman. We were in and out in record time.

Happy Buyer

Very knowledgeable and nice quality vehicles, very helpful and answered all questions, not really pushy like typical salesman. We were in and out in record time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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